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October 2024 by gail thorndike
Ms Gibson was short and rude to me when I was trying to make an appointment, they will not and do not guarantee a time of day until the day before your scheduled appointment, not even a window of time. I will not use them again, they are not user friendly!
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October 2023 by MRD
Had a lovely experience dealing with miss gibson
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April 2023 by Joseph Pryor
Richard Wright handled an art shuttle for me to Hobe Sound FL. At the delivery the customer requested additional installation services that were not scheduled. The crew did a fantastic job of handling the customer's requests and staying extra time. This is the 3rd or 4th job that they have handled for us and they do a great job. Highly recommended!
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November 2022 by Jollene Collins
The owner of the company Bob is a horrible, dishonest and untrustworthy man who treats his employees like trash.He steals hours from the hardworking men and cannot keep his staff because of the constant turnover.As a customer— do you really want your precious art and valuables transported by new employees who have no idea what they are doing?Think twice about hiring them to safeguard your priceless items.
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October 2022 by Jennifer M.
Either broke or stole an artwork either way never told us never responded to our request for information. If you use this mover make sure you take an inventory while they are still on the premises. It was not the movers working on the job this is about the person running this small company. Very sad to loose a one of a kind work of art in an unusual one of a kind frame crafted just for this particular image.
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November 2021 by A L
Dependable. Cost effective.
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March 2021 by Wayne B.
Efficient service by courteous and professional technicians who cautiously packaged and transferred our precious artwork. I will definitely call upon Richard Wright INC again!
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October 2018 by Matt Grice
All about, transporting art. Great service, and friendly staff. <3
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July 2015 by Lynne R.
I had some artwork that has been sitting at my parents home waiting for me to have a place with big enough walls to support it (huge, 6'x6' and 5'x5' paintings). I finally have that home and had no idea how to get it here. Richard Wright was AWESOME. Karen in the office was a terrific help to me, quick with responses and incredibly accommodating. The guys that delivered and hung my artwork were professional, fast, and great guys. I can't recommend Richard Wright enough.
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March 2012 by Caryl M.
Richard Wright Fine Art movers/transport came recommended for the moving and installation of a very large fine art oil painting. We had them come a great distance to have a historic painting professionally moved and installed and were willing to pay the expense to have the job done right. The painting did not have an attachment for the the installation and we went to great lengths sending many photos and communications to insure the movers would be prepared to address the concerns. They came to move the painting on the date scheduled, only arriving earlier and without contacting us, as requested so that we could be on-site when they arrived. This was the least problematic of the many issues that ensued. The painting was packaged in plastic and cardboard as it was only going about 15 miles and the crating department was behind. This would have been fine had the painting not been bashed on two door frames during the move. Fortunately, we do not believe it was damaged despite the carelessness in the tight areas that required a degree of care. The painting was placed into the "climate controlled vehicle" as cold as the winter air exposing it to temperature extremes longer than needed. When the painting arrived at its new location (where it was carelessly bashed twice against door frames,) the movers were completely unaware of, or prepared for the installation needs for this very large old painting, despite the many communications with the owner to address the needs and his acknowledgment and said understanding from the many photos and communications. When the installation did not occur, the crew that was assembled and prepared at the new location to help lift the 200lb. painting onto the wall attachments they installed, now stand idle. The receiver is not pleased and asks that the art piece be removed, upset at the failed installation and now needing to additionally provide or address its storage needs. We are granted an extension and storage for four weeks, until the rescheduled installation. The owner is going away for two weeks and insures that he will personally come for the rescheduled date and bring the materials and tools to construct an appropriate attachment and insure the job get done.Back peddling on his return, one week prior to reschedule date, he begins expressing concerns about the condition of the frame that has many nail holes from prior installations but is structurally strong and sound, as why this installation may fail again and retracting assurances for the second installation attempt. He has not seen or assessed it nor seems to know proper installation methods both numerous and standard for a piece of this size and age. He does not respond to requests for costs (of what he says may now be a crew of three) that should be sent to complete this job at minimal cost -due to the large expense resulting from their own failure to be prepared for the job. The owner tells me he could have come up initially at minimal expense for a site visit that he now seems unwilling to do. His plan is to return with no plan and still not having seen the piece, and inadequately prepared to address the installation needs a second time. He does not seem to know proper attachment methods for a painting of this weight and size though numerous professional on-line art and museum sites provide detailed instructions and standards for museum quality large, heavy installations of this type. The owner DID NOT TAKE ANY RESPONSIBILITY for completing the job for which they had been hired and is fully recharging for the cost of return for what was to be both moving & installation and later adding a large fuel surcharge -never mentioned for the estimate, added on top of the nearly $700.00 transport charge for driving the 1 1/2 hr.distance from their location -for this otherwise short distance move-on top of the work time. In the week preceding the final deadline, we are facing unknown expense, un-assured success, and the owner brushing off attempts to communicate about any needed materials or firming up plans- beyon
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August 2011 by Tony C.
Following purchases from a number of fine auction houses around the country, I have engaged a number of packing and shipping companies to transport the objects I have purchased. Recently Richard Wright Ltd, transported several objects -- some large and fragile, others small and delicate -- which I purchased from Skinner Auction House in Boston. Without a doubt, the work done by Richard Wright Ltd was far superior to the work of all other packing and shipping company I have used. They picked up the items at the auction house, and packed them. Items were shipped in carefully constructed wooden crates tailored to the specific objects they were to contain; the packing and protection from damage was professional and highly effective; the shipment was made promptly and arrived as scheduled. Additionally, the delivery was arranged well in advance, communication was excellent, and every effort was made to accomodate my difficult schedule. Bob Weisslinger, who was my contact there, is the consumate customer service representative! Although the cost is a little higher than some others, the quality is superior and well worth the extra money. You can feel confident using this company to transport your most valuable purchases. Tony Carroll Houston
