“Just documented some move in existing damage noted in the one bathroom (mirror and cabinet). Some Clorox bleach needed to clean some existing black mold from the shower enclosure caulking. The stove gas was shut off and I needed to place a call to your maintenance technician to assist the tenants how to restart the gas connection.”
“Nice and very clean area, the apartment is confortable, quiet, near the I-95 - I-93. Hillary was answering all our question. We are in the place correct, no so far, no so close to Boston. I love it.”
“My boyfriend and I just got approved for an apartment here. I have to give a shoutout to Todd who we've been working with through the entire touring/application process. When I made the appointment online for a tour, he followed up right away to confirm the appointment and give all the details we needed. We showed up for our appointment early after being stood up for a tour at a different apartment complex beforehand and he took us right away. He gave us a tour of all the amenities and a couple apartment layouts we were interested in. He was so friendly, informative, thorough and answered any questions we had. When we applied he immediately reached out to let us know he received our application, when he would be reviewing it and when we were approved. We truly appreciate his kindness, responsiveness and excellent communication through the whole process. Other leasing offices we interacted with were not nearly as professional, friendly or responsive. It made everything so smooth and stress-free. We are very excited to move in soon!”
“This is by far, THE BEST apartment complex I’ve lived in. They take complaints seriously and follow up with you instead of giving you attitudes. The maintenance guys are GREAT and FAST! They do everything by the book (which is why you see some bad reviews because people don’t wanna follow rules), but it keeps everything in place. As long as you clean the apartment properly, YOU WILL GET YOUR DEPOSIT BACK unlike most of the places I’ve lived in before. Keep up the good work!”
“I loved Pacific Mill Lofts! I miss my apartment which was so unique with such character. I miss the staff too! Todd, Kendra, and the whole gang and their events. The properties amenities were great. I particularly loved the dog wash. Thanks for the memories guys!”
“You would never get the fast response from maintenance anywhere other than the Villas. It was prompt and efficient. The light fixtures were replaced in both the kitchen and the dining room and they are operating perfectly. Thank you, Paul and Team!”
“Lucy gave us a tour and was amazing! She was very knowledgeable on the apartments. We were interested in a 2 bedroom but none were available to tour. Lucy showed as a 1 bedroom and helped us visualize what a 2 bedroom would look like and let us know that she would call us as soon as a 2 bedroom was available to tour.”
10AM - 5:30PM
1 Inwood Dr, Woburn“I would like to thank Christopher Peña for his exceptional help, he is very and always attentive, polite, help with whatever is needed and made my move easy.
He is the best 5 ⭐️ thank you very much ?
I am so happy for the apartment he found to me in Inwood West ?
About Wilton he is efficient, very nice person and he works very well, great job.
Sincerely,
Maria N”
“Found a great 1 level apartment at Taylor Pond for our Mother. In the 8 years of residence there she was very pleased with living accommodations, pleasant surroundings and location to several services including Lahey hospital, etc. The staff at Taylor Pond in the leasing office were always accommodating in treating her like she was the only resident with stellar service. Whenever there was maintenance to be done in the apartment the maintenance people were always there promptly and had whatever needed fixing done in a timely manner including any emergency services. Added to the service provided our family became acquainted with the great staff in the leasing office, in particular Arthur. Always warm and friendly to Mom and our family-helpful in every way. We cannot Thank You enough for looking after whatever she needed. She enjoyed living at Taylor Pond in every way. We will definitely recommend Village Taylor Pond for anyone in need.”