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Most Recent Comments
I wish I could give zero stars. Terrible customer service. Not punctual. You make an appointment at a specific time and they take customers before you who go into the bank AFTER you. Do better.
I met with Susan at this Branch today. She was very helpful and nice. She took the time to listen to my concerns and answered all of my questions. I appreciated being treated like a person and not just a number.
Went to ATM to get cash. Took the money from my account but didn't give me anything physically. I went to the branch and they said I have to wait about 10 business days until they balance their ATM. They didn't have any sense of urgency even though it wasn't my fault at all.
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Lender.