10AM - 6PM
1 Hawes Wy, Stoughton
Mobile Phones
“Had my S23 ultra repaired there. Expected to have no phone for a few days. Owner surprised me when he said a few hours. Called within the hour and Phone was repaired and ready for pick-up. Will definitely be using them again.”
“It was very awesome working with Joe..very professional courtesy and patient bc I have no technology experience and Joe explained everything to all my questions and concerns in a manner that I could understand. He's very knowledgeable of the products and how it all works. I would highly recommend him and the Verizon store in Quincy.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Easy to park location in Brockton and the people there were friendly. I brought my laptop in and although it couldn’t be repaired, Owner Will was kind and gave me back my unfixable laptop plus gifted me a fully functioning laptop for my patience. My 10 year old was so excited… made our day special. Very much appreciated!”
“We went to the Norwood store today to do several things on our phone plan and had a great experience. Orlando was very helpful and friendly, and was able to handle everything we needed quickly and easily.”
“The Mansfield store is fantastic, and has helped me out with all sorts of issues. I myself am a former store employee of AT&T / Cingular (not the Mansfield store, however). Consequently, human nature would probably make me more likely to be critical of how things are done in the Mansfield store, versus how I used to do things 10-15 years ago!I can honestly say that this store is managed just as effectively as any AT&T store where I myself was employed. Chris L., the store manager, is a wealth of knowledge (such as when he helped me out with disabling the pesky "talk-back" feature which I had accidentally activated on my phone).Chris multitasks very effectively. He is always eyeing the front door of the store, to ensure that every customer be helped as quickly as possible in a very busy store. (He uses a sign-in sheet as a tool for this objective.) This "best practice" results in none of the customers feeling forgotten or overlooked, as far as I can tell!I recently had a tricky upgrade situation, wherein I chose a model of smartphone which was not right for my experience level (as I found out after 3 days of frustration). Chris made the "exchange policy" easy for me to understand; and I swapped phones with a minimum of "heartburn" or extra expense.The staff at the store seems to follow Chris's leadership practices in helping customers, too. Although I have not dealt with everybody at the store, Kaylee also seems ready to help out, even if the reason for my visit is merely a question and not necessarily a "revenue-producing" sale. (!)Thank you, Mansfield store!!”
10 AM - 9 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“In July of 2017 I walked in. Four or five customers were ahead of me. One guy was working behind the counter. The first person approached and asked "habla Espanol?" Si' he replied. This person was relieved and left very happy. The next person asked "fala portugues?" Sim He replied. This customer was also relieved and left very happy. Then it was my turn. I asked " you don't speak English also do you?" Yes I do my friend - how can I help you. I'm a customer since that day! Victor and I have become very good friends. Victor owns this franchise and has ZERO EMPLOYEES. He works here 7 days a week. His dedication to his customers is unmatched I'm sure. I'm willing to bet that Victor's loyalty % from his customers is the highest in the whole company. The fact that this store is in a "lower income" area makes the fact that he is still here 6 1/2 years. Still ZERO EMPLOYEES. I BELIEVE THE COMPANY SHOULD RECOGNIZEAND SHOW SOME KIND OF APPRECIATION for Victor's dedication and success.Thank You reading thisStay Safe”
“Colby and Josh were exceptional at the Dedham location. Can’t say enough great things about them. Really went above and beyond to help my daughter. Incredibly easy going and professional ??”
“I visited this store late on a Saturday afternoon. I had a few issues that I needed help with. Mike was an extremely good listener and troubleshooter. He was very patient and explained things in a very understandable way. I cannot recommend him highly enough.”
10AM - 7PM
70 Quincy Ave, Quincy
Mobile Phones
“I brought my grandmother in tonight to get a new iphone. Henry went above and beyond to help us tonight and we both appreciated it! He was also the only staff member in there working so he multitasking the whole time giving his full attention to each client that was there. Highly recommend asking for Henry next time you stop into AT&T on quincy ave.”
“I switched over my phone plan this evening and was very impressed by the costumer service! Clyde was awesome made the process very simple for us! I highly recommend this location!”
“Great service and great rates. Don't go and pay high prices at any cell phone retailer, Mass Mobile Solutions will have the better deal. I have purchased a note 5, note 8, iphone10 max and a mac book pro. They will offer cash for your old phone. They also have a repair service for phones and computers/laptops. I have been shopping there since the note 5 came out. And I am not the most tech savvy and they have answered any questions I have had.”
“After dealing with some reps that were not helpful and downright rude, I dreaded upgrading my phone because of what a time consuming and tedious process it is. Not this time, Eddie was awesome! He is extremely knowledgeable with both sales and service. He was able to answer questions, transfer my device and resolve issues I had previously with my plan both effectively and efficiently. This process was so simple and seamless my husband came in and also upgraded his phone the following month. Eddie is a true professional and should be considered a huge asset to AT&T!”
“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“I worked with a gentlemen here yesterday on switching out my phone with a new one. He was super helpful and pleasant. As I waited for my phone to load, he assisted others and was very pleasant with everyone. Great customer service!Thanks,Shakia”
“I honestly won't go anywhere else or any other Metro t mobile store. it's the only help I get. I can call customer service all day get nothing done go through however many people and still nothing. Even managers. I thank you so very much for helping me multiple times!! You're a great person. Thank you.”
“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”
10AM - 5PM
1 Main St, Brockton
Mobile Phones
“They were very efficient professional and got right to the problem fixed my phone and less than 12 hours I would refer anyone to them.Definitely worked around my budget. Thanks you guys again for your time & patience ☺️Please check them out”
10AM - 8PM
200 Westgate Dr E 101, Brockton
Mobile Phones
“Kayla is so incredibly. If you look up the word MIRACLE WORKER in Webster dictionary a picture of Kayla is next to it.If you need a new cellphone you must go and see her at Cricket in Westgate Mall in Brockton, Ma...”
“I had a great experience at the T Mobile at the Walpole Mall Massachusetts location. Samijah was outstanding she helped me with cleaning up the trash and everything from the past during Covid days. I really appreciate it ? She has patience understanding and a wonderful personality. Hope she possibly considers a manager position one day. Highly recommend keep up the great work. Yaya was great as well.”
10AM - 6PM
1115 N Main St Unit 1, Randolph
Mobile Phones
“The people are so kind, understanding & like no other. It's actually great when I have an issue, because the people are calming & the best part is they know what they're doing!! I'd give em 10☆”
“I had the pleasure of visiting the AT&T store recently, and I must say that the customer service provided by one of their exceptional employees, Joel, was truly outstanding. I feel compelled to share my experience and express my gratitude for his above and beyond efforts.Joel's dedication to ensuring customer satisfaction was truly remarkable. Despite the store closing hours earlier, he went out of his way to extend his assistance and stayed an additional four hours to make sure that we were taken care of. This level of commitment and willingness to go the extra mile is rarely seen these days, and it left a lasting impression on us.Throughout the entire process, Joel maintained a positive and cheerful demeanor, even in the face of a stressful situation. His unwavering smile and optimistic attitude were infectious, creating a welcoming and comfortable environment. It was evident that he genuinely cared about his customers and wanted to make their experience as pleasant as possible.What amazed me even more was that, even before my return the next day, Joel had already taken the initiative to start working on our account. He wanted to ensure that everything was being handled correctly and efficiently, showcasing his attention to detail and dedication to providing exceptional service.Joel's outstanding commitment, positive attitude, and proactive approach truly set him apart. He went above and beyond our expectations, and we cannot thank him enough for his exceptional support.If you're visiting the AT&T store, I highly recommend seeking out Joel for assistance. His passion for his job and his genuine care for customers are evident in every interaction. Joel is a true asset to the AT&T team, and his commitment to delivering outstanding customer service deserves recognition.Thank you, Joel, for your exceptional service and for making my experience at AT&T truly memorable. Your dedication and professionalism are commendable, and we grateful for your above and beyond efforts.”
10AM - 5PM
1 Main St, Brockton
Mobile Phones
“Had a broken screen, walked right in quick and easy. Fair price. Even got a free screen protector because I already had one. Will definitely come back with future broken devices.”
“Needed to get a phone for my son and we had a wonderful experience. Sarah was able to get us a new phone, a line added, and switched numbers on an Apple Watch in a timely manner with kindness and patience.Super glad we picked this location and that Sarah was there to help us. Excellent experience all around.”
“Had a great experience getting my old turbo deactivated and transferring my stuff to my wife's Pixel 2 (which is now mine) and she got the new S9 ... Everything was handled by Adam who is a true professional and great at what he does. Thanks again!”
“Came by this location today to request a SIM card replacement, David did an awesome ? job and did offer two free tablet for thirty dollars a month. Very good at his job. Thank you.”
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“I must say this Target is very convenient off the highway. Anytime I need to go grocery shopping and can't go to actual grocery store I do come here. Most employees are happy to be there to help customers. Store is clean.”