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November 2023 by Kathy H.
They did away with their electric shopping carts. That's crazy. Some of us can't walk all over the store to shop but we don't have our own electric scooters. Shopping at Big Y used to be my go to when visiting family in Easthampton. Not any more
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September 2023 by Lorraine G.
Big Y has everything you might need for your good shopping needs. Store is spotless. I'm not a fan of the self checkouts but they are better than standing in line. Downside is that they are the most expensive store in the area.
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March 2022 by Joanne G.
The best pizza ever was made by Sara. Thank you for listening to our preferences and making our dinner so enjoyable . Joanne G
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April 2021 by St 1.
I went into the store before 8 am this morning and a large bald man is in there shopping without a mask. I said something to an employee who also observed this moron not wearing a mask and his response was to shrug his shoulder. So this Big Y does not enforce the state mandate of others wearing masks in this store. This WILL be reported to the local board of health
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January 2021 by Heather Deirdre Norman
I was verbaly accused by the customer behind be in the checkout line today. Although there is a sign that clearly asks customers not to place their items on the belt prior to the previous customer completing the transaction, he took it upon himself to put all of his items on the belt while I was still checking out. I asked the cashier a question, and he started grunting, making noises, and comments loud enough for people within a 12 to 18 foot radius to hear. When I asked him if he had a problem he raised his voice, and began calling me names. I had to ask the cashier to have a manager come to assist. Both the cashier and the manager apologized to me however neither asked the man that was loud and calling me names to stop his inappropriate and upsetting behaviors. Nor was he asked to pull his mask back up above his nose. This is a store that I’ve been shopping at for MANY years. However, I think that I’d rather shop at supermarket where I know that I won’t be accosted, and where I will be treated in a respectful manner.
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March 2020 by Nancy Dunnagan Peck
I am not happy that the price of Bleach is $7.00 Never has the cost been more than $2.50..That is shameful as we are getting our hours at work cut or layoff. I don't shop at Costco or BJ,'s ..I have given you my business for 30 years..You have disappointed me.
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January 2020 by Brian L.
I haven't been to this Big Y in maybe 5 years. I live in Holyoke currently, but Northampton for most of my time in the Valley. Today, there was a backup on 91 south and route 5 south so bad that it looked like we'd be sitting in traffic for ages and I had my 2 year old son with me, so I decided to go around through Easthampton. As we're doing so, my son piped up from the back seat and said he wanted Yogurt, so we decided to go to the Big Y just over the line in Southampton. First off, it was freezing, and I wanted a warm cart for my two year old to sit on. They had 4 carts just inside the doors with those little cars in the front. My son has never ridden in one before, so that was a bonus. He LOVED it. Our usual grocery stores don't have these. And they were warm. and there were four. Next, it appears that this Big Y has recently had a face lift or at least since the last time I was there. Being a less Northampton-like area, I was surprised to see a huge increase in organic options, as well as Gluten Free selections. My son and I got to grind some peanuts into peanut-butter - something I would expect only in Whole Foods or the co-op. After cruising through the store, we got to the checkout lines. Being that this is the only real grocery store for Easthampton, Southampton and Westhampton, there were lines. So we waited in one. I knelt down next to the little car and talked to my son. When I stood up, an employee came over to me and asked me to come to a line he was newly opening up. Which was awesome. So we checked out, typical stuff, blueberries were wicked cheap (and really delicious and perfect for January) We bundled up and got out to the car. As I was turning around to walk the car back, there was again an employee standing right there ready to take the cart for me so I didn't have to leave my son in the car for the 30 second jog back to the cart return. I know they can't always be that spot on, but it was great. Also my son had a blast and didn't want to leave. He was yelling about the food from his little fire truck and beeping the horn. He was acting like the Mayor. Best grocery store trip ever. Also the bathrooms were clean. VERY impressed, Big Y. We'll be coming back for another fire truck ride. Maybe next you'll add an EV charger? edit: also, thank you for employing people in the community instead of replacing them with robots.
