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10AM - 8PM
474 Memorial Dr Suite A, Chicopee
Mattress Stores
“Top-notch service. DL was very helpful and knowledgeable. What I appreciated about him most was he truly cared about our needs and wasn't trying to upsell my boyfriend and I. Thank you for your help!”
“I have purchased multiple mattresses from Justin before and have always been very happy. This time we purchased an adjustable bed frame and mattress set. Delivery was prompt and working with Justin is always professional. The bed frame was easy to setup and the quality of the frame is excellent. Do not hesitate to give JC Mattress a try if you are looking for a new mattress or frame!”
“Jessica, the Home Furnishing and Sleep Consultant that approached us as we entered the store, was fabulous! We had a pretty good idea of what we were looking for before we arrived, and Jessica knew exactly where the inventory was and answered all our questions. Jessica made shopping at Raymour and Flanigan fun!”
“Vincent was awesome! We came over from Bob's Furniture where we received awful service to see what Mattress Firm had to offer. The customer service was so good we spent double what we planned to spend and still feel we got an amazing deal on an awesome bed. Vincent was super professional and knowledgeable. He knew everything about every mattress and helped us make the right decision with absolutely no pressure. Highly recommend!!!”
10AM - 9PM
665 Boston Rd, Springfield
Mattress Stores
“Ethan Goldman made my experience shopping for chair for my bedroom pleasent and fun. He listens to what you want, not what he wants to sell you. I would recommend the outlet on Boston rd and ask for Ethan. I will go back there if I need anything else.”
“Dan did a super job with my search for just the right pillow, which I purchased. I asked him about the adjustable mattress bases and he gave me a great education on them and had me try one out. It was amazing. Dan is still in training and he was very helpful. He also displayed a strong knowledge of the products I’d asked about. If I were buying a bed that’s where I’d buy it!”
“These folks are the best! So helpful and fun, and the entire process was so easy! From the helpful folks at the store, all the way to the folks that delivered my new piece. I was surprised at how easy it was. And affordable!”
“I highly recommend this store. The new owner Taylor could not have been more wonderful and helpful. I've shopped there for the past five years and have consistently received outstanding customer service.Shop local!”
“I have gone through about five mattresses in the past year. Too soft, two were defective, one was beyond words and the last was just not for me. I should have initially gone to Yankee Mattress Factory. I received my bed a "Rockland" full size mattress. From buying to receiving my mattress I can only praise everyone in the process. I bought at the Boston Road location”
10AM - 9PM
1406 Elm St, West Springfield
Mattress Stores
“We came in to purchase a couch a few months ago and the sales experience was not great. I was hesitant to come back, glad we did though bc this experience with Ana was 100% different.We decided to go in again today, because I saw a piece for furniture I saw online and I wanted it. I was prepared to walk in and just tell the staff to let me be due to my last experience, however, one employee stood out. She said hello when we walked in and asked if she could help. I immediately said " no I know what we need and I will find you when I'm ready". She didn't follow us around like the other sales rep did in our previous visit, she respected and acknowledged what I said. Unlike our first experience. She stayed close in case we needed her, but didn't force anything on us. When we were ready she helped us. She was very personable, knowledgeable, and helped with the purchase.I truly feel other sales reps should take a page from her book. Walking into a furniture store sometimes feels like walking into a car show room. Remember, people are there to buy something, maybe change up your sales approach and hire more people like her and the sales will keep coming.Thank you again Ana Mendez! We will be back again, and will be sure to come to you. I appreciate your attention to detail and making me feel heard, understood and using active listening to help me find what I needed.”
“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
“Went in to affordable mattress & furniture for the first time in search of a new couch. Extremely reasonably priced, the owner Dan is a great guy and wanted to make sure everything fit correctly before we purchased. Gave me his personal cell phone line to text or call with any questions. Which I called when I got home looking for a measurement on the long part of the couch. Very impressed with the professionalism and care for his customers. I Wish I could leave more than 5 stars. Phenomenal experience furniture shopping today.”
“I went there on a Thursday looking for a new sofa. Being married and not seeking a divorce I brought my wife down on Saturday to check it out and allow her to choose the fabrics. The owner was terrific, reasonable delivery charges and more than reasonable disposal charges for my old sofa. He even agreed to dispose of a couple of old recliners for no extra chage. The delivery guys were on time, polite and accomodating. So much so I tipped the two of them $20 each, something I wouldn't normally do. Thanks a lot. Mr. Joseph Girard, Palmer, MA”
“After hearing the positive responses from several friends that have purchased from Yankee mattress, I decided to also purchase a mattress from them. My sleep has been greatly improved, and the comfort is exceptional. The customer service I received was top-notch and I cannot recommend this Company enough. Please buy local support these wonderful companies that stand behind their amazing products!!”
“Unfortunately was here to see the dentist, but this plaza despite it's many businesses, airways has plenty of parking and open space! Atm available for Quick cash! Never over crowded! Great parking is to be noted highly!”
“We were very well taken care of the minute we walked in the door. Mitch walked us through everything style of mattress and bed frames. And yes, we enjoyed putting our feet up trying out the comfort of each bed. We are happy with our selection and are excited about the arrival of our sleep number bed next month. Thank you again, Mitch and we’ll be sure to send our friends your way!”
“QUALITY. USA MADE, mostly. More $ than big name down the street, but REAL FURNITURE, not fast-fashion veneer. Last month my sister asked about the new couch - we bought it 13 years ago & sit on jt all night every night, it's our only seating in living room. She's at our house regularly. It still looks perfect. Bought Amish-style tables here. Dovetail joints, tight, SOLID CHERRY, gorgeous. Buy here if you want it to last. Oh - no salesperson follows you, like the ads promise.”
“I was looking for a specific type of chair in my budget, and Scott listened and lead me to a great choice! Answered my questions without hesitation and was most helpful.”
“Went in looking for a particular recliner for someone with significant back problems. We had many requirements and with the help oh Michael Stephen we found it. He had so much patience and knowledge that we had a great experience. Thank you to Michael and the rest of the staff.”
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“I am so very pleased with the beautiful Breezesta patio furniture. The seafoam and sandstone colors were perfect together!!The furniture is so well made and put together by Chap de Laines. The delivery team was so careful and set the furniture just where we wanted. I’m looking forward to many years of use with this outstanding patio set. Chap de Laines delivered everything exactly as ordered- a huge THANK YOU!!!?”