“Needed some help setting up bill pay with my business account. Kevin was on it. He quickly identified the problem and had everything working in a couple of minutes. Rockland Trust is great when there's a local branch nearby and someone you can talk to in person.”
9AM - 1PM
430 W Broadway, South Boston
Banks
“Great customer service by Tran and her team. As a small business owner they are very flexible and accommodating to our needs. There is also something to be said about walking into a bank where everyone knows your name. We even moved out of the city and are sticking with EBSB because of Tran and her team and their excellent customer service.”
“After a bad experience with poor customer service and being fee-ed to death ($8 fee for a check drawn from Bank of America if u don't have an account, inconceivable!) at Bank of America, I went where id be treated with some dignity. Again, although there was 1 teller during prime hours (im not sure why this trend with banks is up), the difference was the Manager on the floor didn't hesitate to help me, seeing that i was press for time, she immediately logged into a teller seat and took care of me. Thats what I call customer service with a smile. Thank you branch Manager, you are why I will always be happy with Citizens Bank, and will avoid service at Bank of (a Mammoth) America.”
Banks
Banks
Banks
Banks
“I am a life long resident of South Boston and have been going to this branch for years. Even before when it was under a different name. When the names changed over I was quite concerned that it would loose its identity and not care about the community it serves. I couldn’t been more wrong. The management and staff ALWAYS goes above and beyond for the customers. From the personalize greetings to all to the extra effort they take to service my accounts and requests, things are super great there. I could list the names of all stellar staff there but I would run out of space. This particular branch leaves me feeling better after I leave than before I came in!!! The gold standard of service.”