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August 2024 by Nick Samardzija
I had a unique and memorable experience with this business that I’d like to share. While I was away for a few days, I returned home to find my car had been damaged in a collision while it was parked. The person responsible left a note, and when I called, I learned that the damage was caused by an employee of this business. I was directed to the owner, Alex, to address the situation.
I was truly impressed by how Alex handled everything. He was incredibly responsive, understanding, and flexible with my circumstances. Living in New Hampshire, it would have been difficult for me to manage this situation in person, but Alex was more than willing to accommodate me in any way possible. Despite the repair quote being substantial, Alex took care of it without hesitation.
If I lived closer, I would undoubtedly be a loyal customer. The respect and integrity Alex showed, even to someone he had never met, speak volumes about how this business treats its customers.
Alex exemplifies what it means to be a class act, and that kind of leadership reflects the high standards of the business he runs. Judging by the other outstanding reviews, I’m clearly not alone in my admiration. I highly recommend this business to anyone considering their services.
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August 2024 by George Nychis
Came here for an inspection. Super friendly and straight forward with it. Was in and out really quickly. Took the cars immediately. Love it.
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August 2024 by S Martin
Great people with attention to detail and very fair pricing ! My aunt and I re very happy with the service !
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August 2024 by Maggi Berwind-Dart
These guys are great! Inspection was quick and easy. Highly recommended.
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August 2024 by XR ange
Charging 150 usd/hr labor for just diagnosing simple issues, that's a dealer's price. Not mentioning dealer diagnose problems for free.
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June 2024 by Sam Ciaranca
Sought a MA vehicle inspection from another vendor and they were busy. They suggested Aris Auto. It was the best suggestion they could have made. The staff were kind, supportive, and got the job done in quick time. Can’t say enough good about them.
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April 2024 by Danielle Iacovelli
Went in for an inspection first thing in the morning and they had it done in 20 minutes. Would recommend!
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April 2024 by Shannon O'Connor
I went to get an inspection and found out that my emergency brake wasn’t working. They set up an appointment for me for the next day, fixed the issue, and I was able to get my car inspected right before the end of the month. Great service, very friendly, and fast turnaround time. I’m new to the area, and I will definitely be coming back if I have any car issues!
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April 2024 by özcan yıldırım
I'm definitely not suggesting it. They want very high pay, as they are not doing their jobs well. They asked me for $315 for the repair I had made for $130 earlier.
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April 2024 by Jacob Risch
I like it!
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February 2024 by Kae
Longtime customer (7+ years). Quality of service has declined significantly in the last year or two, incomplete rebuilds after repairs, most recently broke the tabs off an air filter compartment and said nothing. Unsecured lid the fell off and caused engine to stall and throw a code. If the people who work there are going to let you drive off with a broken part without saying anything I can't trust their work. What's the work I can't see look like? Never again. They also tolerate a staff member who often smells strongly like alcohol. Very unprofessional.
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Editing to add that Alex promptly phoned my boyfriend after reading this review to offer an apology. What is this, 1950? We're done here.
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February 2024 by billy
Very rude service with extremely lackluster work. They don’t care about customer service, just making the highest profit margin on you. The recent reviews are proof of this. There are several other options in the area where you can take your business. I reccomend you save yourself the headache, being spoken to disrespectfully, and being overcharged.
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February 2024 by Ibrahim Bharmal
Very terse and rude way of dealing with customers. Came to get my smog check and they told me in order to past the test would need to drive it a while (I had my battery replaced). When I came back to get it rechecked they surprised me with a new fee saying it was longer than the 60 day fee. They said this was a standard fee by the state, which may be true, but was never told I had to come within 60 days. When I tried to explain this was never conveyed to me, they became extremely combative. I highly recommend going to another like Mac’s or GE.
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February 2024 by Bahati Nkera
Took my car here to get inspected after it failed at another place. The other place tried to charge me $500 to fix the "issue" that caused the failed inspection. The guys at Aris proved to me that the issue wasn't as serious as the other shop made it seem and they passed my car without needing to pay for extra work.
10/10 would recommend Aris Auto to others. My time at Aris was quick and easy and the customer service was great.
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December 2023 by Tom DelMedico
Got my sticker, once it went in the bay it was ready in about 5 minutes.
Been going there for many years.
