-
October 2024 by Meg Marchese
We are in the middle of a large multi month renovation and The Tile Shop and Athan was so refreshing to work with! Athan was patient, knowledgeable, so very helpful, had amazing follow-up and talent! He was timely, professional - truly a joy to work with. He takes his time, if you need guidance, a nudge and amazing service, go see Athan :)
-
January 2024 by Steve M
The Tile Shop is a great place. The people who work there are fantastic. Our sales rep was Joseph. He was extremely knowledgeable and passionate about our project. We couldn’t have done our renovation without him. Thanks again Joseph.
-
January 2024 by Sarah Lewis
I loved the selection at The Tile Shop, they had the best assortment of anywhere we looked. We ordered the Brushed Copper Rounds came out phenomenal once installed, especially with a dark grout. The shipping process was a little frustrating, but we love our finished product so it was worth it. My contractors said our specific tile was a pain to install, very tedious and some of the copper face pieces fell off that they had to super glue back on to the stone backing. Overall I would go back, the ladies at the service desk were very friendly and helpful.
-
November 2023 by Gina Boucher
Great experience and Joseph Dallair was an amazing sales associate that did an awesome job! Definitely going back to buy more:)
-
November 2023 by Fred Flackenblacker
Thanks Josh
-
November 2023 by Kimberly Maccue
Joe was awesome and patient with us picking out tile. Had some great ideas and easy to work with!
-
November 2023 by Eric Conlon
Worked with Joseph. He was great, first time ever doing a backsplash in my kitchen. He was very patient with my wife and I during the selection process. Would recommend this place to anyone
-
November 2023 by Stephanie Muzzy
Kylee was very knowledgeable & helpful in providing options for subway tile.
-
November 2023 by Laura Leung
Joseph was so professional and helpful when I was deciding tile for my bathroom. He helped me with every detail from subway tile, to shelving tile, grout color and molding. I highly recommend seeing Joseph at The Tile Shop!
-
November 2023 by CRC LANGE CORP
Good store
-
July 2023 by Alyssa L.
Purchased thousands of dollars worth of tile. They gave me broken tile with no credit. They say they take back unopened boxes but when I tried, they said it was 5 days past 60 day window which they never told me about. Sales guy was helpful when I purchased it but horrible service for everyone when you want to return anything.
-
June 2023 by Trish Ferraro
We are remodeling our bathroom. We bought all our tile at The Tile Shop, Shrewsbury, MA. Kylee Gold helped us from the start to the finish. She spent a lot of time helping us choose and coordinate our tile for the shower wall, border and floor, etc. Kylee was always patient and helpful. She gave us the highest level of service. Overall truly excellent
-
June 2023 by Morgan Brescia
Josh was a great help. He was patient and understanding when we changed our minds about our original order. Would definitely recommend. Ask forJosh!
-
May 2023 by Florence N. SÉVÈRE
We've been there, the staff is great, especially Claire. She offered her help rich in good ideas to us and actually that part in our sweet home is so acclaimed, We're definitly refer friends and family to The Tile shop at Shrewsberry and ask to see Claire. She was really delighted to offer her help, it shows that for her it is a passion. Congratulations to the whole team.
-
May 2023 by Noelle Picerno
After visiting endless places in metro west looking for the perfect tile for my new kitchen, I ended up at The Tile Shop in Shrewsbury working with Claire. She took such great care of me and truly did a wonderful job visualizing what I was looking to achieve in the space. Not surprising, a few of the tiles were damaged upon arrival and replacement tiles were ordered and arrived timely. At one point, I even had Claire face timing me from her personal phone to show me backsplash tile options because I was not able to get to the store that day. The level of customer service and follow up provided by Claire and the fact that every time I showed up, she knew my name are all reasons that once my money tree regenerates, I will be back to start my new project. Thanks Claire!
