“Each time I've shopped this location the staff has been very helpful.Be aware parking lot entrance needs modification. That's a MA DOT issue.When approching the store, Don't turn in too early or you'll be in the wrong lot.”
“Also met Tony today in the garden center. He took his time with me and explained very thing I need in order to plant a new lawn. Very thorough and courteous! Thanks Tony!!!!”
“Folks were helpful and proactive. As soon as I walked in I was directed to pick up. A customer care rep Marie stepped in and got me sorted while Matt from pickup was handling inventory. Matt helped me get to John in electrical to find the correct interconnected smoke and carbon fire alarms. It was the most efficient weekend morning errand I had.”
6:00 AM - 10:00 PM
1500 Broadway, Saugus
Hardware Stores
“I want to thank James in Lawn and Garden . He went above and beyond to help me. I had bought my husband a snowblower for Christmas. I asked when I bought it that I wanted a manual. Yup, I'm old school and like to have a paper copy of the manual. James went above and beyond to get a copy for me. Thank you James ! Lowes, I want you to know that James is a keeper!!! He represented Lowes well . Thanks James You deserve a raise”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“A few years ago, I came to this Home Depot to find plumbing materials for my new bathroom vanity replacement. At that time, I met Kenny who worked in the Plumbing section; he went above and beyond with showing me what to buy, analyzing photos of my current setup on the spot, and instructing me on how to install. This past December 2023, I attempted to replace another bathroom vanity at my home and to much surprise and appreciation, I met Kenny once more at this Home Depot. Again, he provided the same level of excellent customer service. Kenny is truly a wonderful person and a great asset to the Home Depot of Saugus. I appreciate you a lot, Kenny! Thank you for helping me install my parents' bathroom vanities with your expert advice! :)”