Banks in Saugus, MA

15 locations found near Saugus
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“You will not find a more professional & kind banking team than in Saugus. They are knowledgeable, and always willing to go above and beyond to help with my business' ever-changing and often unpredictable needs. They set (and exceed) an extremely high bar for customer service - I have never had an experience as a banking customer ever come close to the service I receive at the Saugus branch.”

4.4 Superb32 Reviews

“Everyone that works here us exceptionally nice and super helpful. I'm glad that I decided to switch over to this bank. They are costumer focused and they feel like a small credit union.”

3.8 Good13 Reviews

“I want to say thank you to the bank tellers Sheryll and Donna for all there help calling other branch's to find me one not only open on a sunday but have a working coin machine as there's was out of service im so happy to have joined Eastern bank after over 30 Years at East Boston Savings Bank/Rockland Trust i can't thank you enough”

3.6 Good35 Reviews

“I have to say, how thankful and personable it was to me when the manager of the bank takes time out of her day to call with advice on protecting and ensuring the future of my account. Advice that she didn't have to take the time to give, but it meant a lot because it shows that she values me as a customer... it's the little things that people do that are huge, helpful and very appreciated by others..... I have to say this is the third time Rosemary has helped me and whether it was question or an issue, it was her mannerism and professionalism I encountered every time and was taken by... I have to say the customer service in this branch is simply exceptional.... I have always dealt with Felisha and MaryEllen who are so caring and always go above and beyond for me and will spend as much time needed to resolve any issues even if it meant staying late. They are truly genuine and I adore both of them. It's not often you find a small local branch where everyone including tellers, customer service , managers etc.....know and value you... They all call me by my first name and greet me upon entrance and I now know why the bank is so well run and so professionally managed....... and that is because they take after their manager Rosemary.......”

3.7 Good12 Reviews

“Myself and members of my family have had been doing business since the 80s when I had a mortgage there when they were d.b.a. Saugus Coop.As far as small banks go the teller staff is very nice and there hours are convenient. I do not trust the change machine I believe the calibration is off.All in all I'm satisfied However I understand that the bank has a new change counting machine that is pretty accurate..”

3.4 Good8 Reviews

“I had an urgent situation and when I called Webster First I was connected to Denise Grassa who immediately put me at ease and handle the situation instantly. Denise was professional, and understanding. Highly recommend this bank!”

3.3 Good34 Reviews

“Great service , tellers professional and friendly, problem with the online hours and the bank they don’t coincide at all leaving many customers bewildered, plz fix the online hours to match the banks true hours of operation”

3 Average5 Reviews

“I have been a customer for years and the least I can say is that I’ve always been happy with the outstanding customer service I get at Saugus branch. I highly recommend this branch.”

3 Average8 Reviews

“I got scammed by a seller on offerup, Bank of America refunded my money no problem. Customer service is a 10/10. Not just this location but the company in general.”

2.7 Average7 Reviews

“I went in there on Friday afternoon to get a week long issue going on with my checking account resolved once and for all. I have to say I was very impressed with Scott L'Italian -Asst Branch Manager, he was very professional and overly helpful to me. He gets 5 stars for customer service. He spent 3 hours with me until we got a stupid problem fixed. He went above and beyond my expectations. Out of every experience I have had with a bank I have never had such a positive experience as this. If you have a citizens bank account and want a true professional who cares to help you then go to Scott. He's the man. Thank you!! 😊💶”

2.5 Average15 Reviews

“This one of the most convenient locations for BofA in the area.Friendly, professional employees and no long lines like in some other locations.Dorjana was very helpful during my visit and answered all my questions.Thank you ?”

2.6 Average45 Reviews

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