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June 2024 by J. Chuck Morrison
Went to look at computers and met at the door by Liam. He sold me on an HP Spectre touting price matching and such. Purchased a $1700 laptop. Found the same later on the HP site for $1200. Here is the catch: Best Buy has their own specific part number so that you cannot find the same model number at any competitors! Total scam.
Liam is a used car salesman, be aware!
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June 2024 by Donna Brown
To busy merchandise wise confusing
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May 2024 by Dnd Pookie
Walked in for an appointment at 3:27 which was at 3:30 . Stood in line patiently and a representative by the name of came out and rudely greeted me as if I didn’t belong at all . Aggressively asked for my name of Brandon . And made me feel completely uncomfortable. Felt because maybe I’m African American he treated me this way. Very unfortunate… will not be returning . Terrible geek squad customer service !!
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May 2024 by Cameron Griswold
Got a new radio and car starter really easy process staff is super nice and approachable. Car techs are knowledgeable helpful and professional. The store overall is nice easy to get what you need and the staff always give good recommendations.
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May 2024 by Joseph Couto
Big Box Store lots to offer GEEK SQUAD
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May 2024 by Joe Moynihan
I realize most of their business is done online but the staff completely ignored me until I was able to flag them down. 6 people on shift doing virtually nothing.
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May 2024 by carter vincent
Good service
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May 2024 by Greg Noutubename (ItsThisGuy)
Quick and easy in and out every time I'm here, though I'm an infrastructure engineer, so my technical knowledge is far better than most, so I can't really talk to the knowledge or help of their employees as I never need it.
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March 2024 by Michele Del Gaizo
Well, I was sent here from Verizon for a Samsung Galaxy s20 case bcuz Verizon didn't have it in stock. The guy "C" was helpful in explaining why they didn't make it anymore, but had looked online & said that my best bet was to buy it online instead. Unfortunately, Best Buy also didn't carry it in the store either but he did explain that online stores tend to keep more stock on older/discontinued products. He was right! I just wished that I could have bought it in store instead.
Because of his attitude and helpfulness, I will be more inclined to shop at Best Buy now. Thank you ? Michele DG, Carver Ma
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March 2024 by Ashley Shaw
My significant other ordered a washing machine from here. The delivery man was rude cutting him off, tried removing the old washing machine by himself and snapped our pipes. My significant other of course got mad because he watched the man do it and the man tried to deny it. I heard the snap and came running down. Now we have water leaking into our basement and they left with the new washing machine and without taking our old one and now we have water in the basement. Best Buy told us they’ll file a claim but it’s a third party delivery service. We are so disappointed.
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March 2024 by Ryan Hammontree
Absolutely terrible experience with "Jay" and the installation Geek Squad department at Best Buy, he was extremely rude very inconsiderate did not take care of my needs refused to answer questions and be of help. I will no longer shop at Best Buy I will take my business elsewhere please learn from my experience not to use Geek Squad at this Best Buy location in Plymouth for Jay the head electronic installer was beyond inconsiderate. Never again will I give Best Buy another hard-earned dollar of mine.
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February 2024 by Christopher Sheehan
Geek Squad came through
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February 2024 by Juliana Butler
Friendly, helpful staff!
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February 2024 by Walter Villasis
Everything clean....good service.
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February 2024 by Brenda Cordova
I don't shop here very often went in for a phone and it was really quick.
