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April 2024 by Sadie Giumarra
really friendly staff, and awesome selection!
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March 2024 by Joanne Pelkey
I have noticed at the Goodwill Store near me isn't good due to them Not putting out the donations Enough for customers therefor Not enough to choose from so I don't shop often there anymore !
I had to visit their restroom and I saw tons of items Still left in bins and NOT put out on the floor for customers to buy.
I found that the people hired do Not do their jobs by doin this as they
SHOULD
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February 2024 by Alberto Marquillo
I love the SpongeBob SquarePants Books,VHS,and DVD but no VHS in this place I am going to the another one Goodwill Store in Massachusetts we love Boston Bruins and Boston Celtics Fans T-Shirts but sometimes my Cheshire girlfriend brought me the clothes for Red Sox Fans and Patriots Fans.
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January 2024 by Summer
Would give zero stars due to Laura and Leah’s unprofessional attitude and customer service, rather lack there of. Went today as an out of state shopper. Green was the color half off, apparently at this location it doesn’t apply. At any other location the 50% off color applies to everything in the store. I left and returned in 5minutes for 1/2 off the two items that were green. Laura who checked us out said upon returning that green discount didn’t apply to shoes. I just asked for a refund for 1/2 the cost and Leah came over and said we only do it on electronics. When I asked for a manager Leah laughed and said “ok.” The next customer Laura had she said “just so you know these aren’t half off.” Leah returned and said I can do it this one time and I never saw the manager. When I brought up the fact Laura told the next customer about the 1/2 of excluding her items Laura inappropriately raised her voiced and said “if you want to get technical, I shouldn’t have to remind people.” Leah also raised her voice when all I wanted was to keep the item but get it at the 1/2 color discount. Instead I retuned the item. Next training should be for the both of them at not raising their voice and treating customers with respect.
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January 2024 by Michael P. Spencer
Bright, open and easy to navigate retail space with great accessible parking.
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January 2024 by Jimmy Rustled
High prices for used clothing. Why the goodwill in Boston is priced cheaper than in PITTSFIELD is beyond me. You can get brand new clothes at Marshalls or TJ for only a few dollars more so doesn't make sense to pay up for used clothing. Staff is friendly though.
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November 2023 by Ruth Pierce
Good personnel. Clean and organized. Does not have that awful smell .
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August 2023 by Baylee Todd
Really fair prices. Staff are so kind, patient and welcoming? I love shopping here a few times a month. They have great selections anywhere from clothing, house decor, collections, movies and seasonal decor! I love it
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August 2023 by Lorilyn Gaudette
The staff was friendly and helpful the store is clean
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July 2023 by Sarah Leidhold
The donation center is super helpful and patient! Thank you for accepting my donations!
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June 2023 by Rick Astle
Always fun to look around.
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June 2023 by Susan Sayers
No comment
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June 2023 by YUP & BLOKES SPECIALS STUPIDS-IRA WILLIAM POLINSKY.
really sure goodwill retail store in pittsfield massachusetts have been terrible yup.!!
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April 2023 by IRA WILLIAM POLINSKY-GUY SPECIAL JEW & YUP-AMERICA.
really sure goodwill retail store in pittsfield massachusetts have been terrible yup.!!
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February 2023 by Ana Peck
New location is great! We found some really amazing frames, glassware and clothing. Everything was very well organized, too.
