“Thrilled with my screen repair! It was very quick and affordable, and they even gave me Tempered glass. My phone has never looked this clean before! Thank you AJ and congrats Chad on your new franchise.”
“Exceptional service and a great buying experience! I recently purchased a phone at the Plaistow location and had Ludwin assisted me throughout the process, and I couldn't be happier! Spoke to me slowly and explained the whole process so even I could understand it. I didn't need anything fancy and got just what I wanted so I’m happy.”
“I love the services , great costumer services , and amazing people ?, Nelson help me right away , and was able to explain me everything that I need to know about the services”
“The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.”
10AM - 7PM
251 Main St, Wilmington
Mobile Phones
“Malik was an excellent Verizon employee. Not only did I have a great experience I know the people behind me did all well. Malik should get a bonus with his expertise and humor. He was beyond great. Thank you Malik!”
10AM - 7PM
234 S Main St, Middleton
Mobile Phones
“Overall had a good experience at this Verizon location. The process to upgrade a plan and upgrade phones was easy. My family went in multiple trips to update phones and they made it quick.”
10AM - 7PM
77 Main St B, Andover
Mobile Phones
“A shout out to Efrain at the Verizon Andover store. Efrain was very knowledgeable and professional who knew exactly how to help me as I walked into his store with my iPhone that basically sit the bed and wouldn’t even open. From the moment I walked into the Verizon store Efrain gave me so much comfort with his reassurance that everything was going to be OK, and it was thanks to Efrain. If you have a phone concern Efrain is the person to see. Thank you so much Efrain, I know I will be back !!!”
“I've gone to a couple at&t stores and I will say Tatiana Tiburcio is extremely Knowledgeable ,helpful, and very professional. It is a pleasure to work with her.”
“The staff is so helpful answering questions about products and services. This visit I was looking at cardholders and they explained they are magnetized so I would need a new case, they brought out every single one for me to choose from! They cleaned my phone, set the whole thing up and taught me how to use it— love them! Such great service!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
9:30AM - 6PM
191 S Broadway, Lawrence
Mobile Phones
“Friendly staff and outstanding service! I brought my iPhone in to have the screen replaced. Never made an appointment but just showed up and was in and out, in just about an hour. I highly recommend this place!”
“On Thursday, January 4th, I went to the Verizon store on Winthrop Ave in North Andover because I had received texts that my phone was infected with a virus.As I entered, I was immediately greeted by Efrain. When I explained to him that my fear and urgency that this compromise of my personal data and security could have dire consequences, Efrain skillfully and confidently calmed me down and proceeded to address the task at hand. He assured me that he would fix the problem. He asked a few questions, then told me that my phone had been hacked.He confidently employed a number of steps and troubleshooting techniques that would have worked, but because my phone was so old, the phone’s security capability was questionable.I asked Efrain to advise me on the purchase of a new phone, which he did, and I couldn’t be happier.While Efrain’s knowledge of fixing cell phones is noteworthy, I was particularly impressed with his personal confidence, politeness, and engaging nature that is obviously rooted in his ability to apply the quality training that he has mastered.It is reassuring to know that Verizon has employees like Efrain who strive to provide outstanding service to ensure optimal customer care and satisfaction.Please share these comments with Efrain.Thank you.”
“Rosemary is excellent. She is extremely knowledgeable with each phone and how they work. She was very helpful with setting up my service on my new Samsung phone.The owner and/or manager definitely needs to give her an immediate raise in salary.Tim Cronin”
10AM - 8PM
2 Broadway, Methuen
Mobile Phones
“I had a great experience at this location. Ronny has great customer service. And did everything to the best of his knowledge. And try helping me with other services aside from what I originally went for. Gave some advise on some other products.”
“Added two new lines and 4 new phones. Very happy with how quickly we were helped! Our sales woman was friendly and super efficient setting up our new family plan with protection for all of our new phones!”
10AM - 6PM
157 Main St, North Reading
Mobile Phones
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
10AM - 8PM
4 Plaistow Rd, Plaistow
Mobile Phones
“Wife and I went in to switch over to I phone 15. Worked with Julio, he took the time to work with us both, explain deals a plans, calm, friendly, and professional, store is lucky to have Julio.”
“These guys are great. They are super friendly and knowledgeable about all Powersports. They work out of there home property but are set up great to complete any job better than most shops I've seen. I've had pat work on all my machines( ski doo back country, Cbr 1000rr and my kx450f). I couldn't be happier with the work he does and the prices. He seems to know a lot about the newer machines and takes pride in his work as everything I've brought comes back detailed and working perfect. I highly recommend these guys to anyone.”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“They replaced my daughter’s iPhone 13 screen. Best price I had gotten. Staff was super nice. They have a lot of good stuff too. I will definitely go back there and recommend them to others.”
11AM - 6PM
49 Essex St, Lawrence
Mobile Phones
“I came into the store potentially getting an upgrade as my current iPhone had an issue with the SIM card reader that other Verizon stores couldn’t figure out what to do. Erick D. took the time with me to help me get into my family’s Verizon account and help go through the process. When I mentioned I had an issue with my SIM card reader he was able to quickly came up with a solution (based on his experience and knowledge) and now my phone has an eSIM and my phone is working perfectly again! Didn’t need to upgrade anymore as my current phone is saved again! Erick saved me money and time with fixing my phone! I would give my experience with Erick D. 7 Stars if I could! I plan to come in to this specific store when I need an upgrade when my current phone has its Verizon credits fully paid off and I hope Erick is there to help me when that time comes! He has very hands on and was very knowledgeable in what he was doing! He made this store my new favorite store to go to! I highly recommend anyone who needs help or needs an upgrade to see Erick!”
“Michelle and her team went above and beyond to get us as T-Mobile customers. I'm not just saying that either, on the day I expressed interest in signing up she drove to another store to pick up the iPhone we needed. These are people that really care about what they do and it shows. Anything you need they will help you with!”
“Okay first off let me tell you i was having a terrible day, lost my phone didn't know my pin.Got told at a different metro store that theres nothing they can do to help me.Called metro customer support and was told the same thing.I went to this metro to cancel and ended up telling Samantha what was going on and with in 15 minutes, i had a phone with my same number and she helped me change my pin.Something that two other metro employees said was impossible.10/10 would go drive out of my way to go to this branch.”
“I love coming to this location of cricket. Sydney is always incredibly helpful, patient, efficient and kind. She has helped us multiple times and even was able to save us a good amount of money on our monthly bill. I highly suggest this location, employee, and phone service, even my service has been much better here in NH since switching over!”
“Wonderful and amazing service...!!!!!! Prompt response was provided and great quality of service and products. Fixed my phone which was cracked and they made it like brand new when I received it back, wherein Apple Store was not ready to fix my phone and wanted to sell me a new one. Very happy with the service Raj provided. The screen protectors work great. Dropped the phone several times and it saves my phone screen from breaking and I would replace the glass screen protector under warranty. The best place to trust on.”
“The costumer service was great but i could be better they serve drinks and chips there I enjoyed that part it has change a lot in this past days or weeks but the costumer service is still the same”
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“I was looking for my options to replace my IPone X and Dahiana answered all my questions in a courteous and helpful manner, including my Veterans discount and trade in for my old phone if I wanted toward the new IPhone 14. Customer service isn't gone just hard to find sometimes. Its alive and well at the North Andover AT&T store with Dahiana.”