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February 2024 by Kevin S.
These guys are very shady....never do business with a Verizon AUTHORIZED store. I went in to add a phone to my family account and they tried to charge me for a phone I never actually bought....took me a month + of trying to resolve but they never actually helped...I had to go to Verizon corporate to get it rectified. stay away from this store
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February 2024 by Rebecca and Randy Rubenstein
Meek was wonderful! He was very thorough, respectful and a pleasure to work with upgrading a phone. Definitely would recommend working with him for any Verizon needs. Thank you!
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February 2024 by Maureen Trapani
I upgraded my phone at the Verizon store in Waltham 2/6/24 and Daniel Alfanso was very helpful and patient. He gave excellent service. Made sure to inform me of everything needed. I'm older and needed that kind of assistance.
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February 2024 by Laurie Collis
This store is excellent!Endless patience explaining everything, they really try so hard to ensure that customers are happy. Very knowledgable & professional. Especially great service from Jason (always!!) and Meek (today.)
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February 2024 by John McCarthy
Ben was the Best Help.. FIVE stars A+++
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February 2024 by Ben Goldberg
I came in first thing in the morning and Meek helped me right away to upgrade my phone. He was very clear about pricing, options, and how the trade-in credit was applied. Super friendly and helpful and made the whole process quick and seamless.
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February 2024 by Karen Sisselman
I needed a new iPhone so we went to the Verizon store. Haidar helped us — we ended up buying 4 phones since they were all due for an upgrade. Haidar was very knowledgeable and patient. He even helped link our new phones to our Apple Watches and he put screen savers on all phones. He was very customer focused.
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January 2024 by Nick A
Ben is super helpful. He was able to quickly get me my own plan and add my daughter as well while still keeping the stuff I liked for my original plan. All while being able to juggle a few customers while I was in limbo with waiting for phones to data transfer. Huge help and definitely recommend seeing him!
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January 2024 by Stephanie Charles
Haidar is GREAT!
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January 2024 by Bryan Lafort
Kevin is the man. He helped me with two insurance claims and straightened out a few other things for me. Great employee for your business. I hate dealing with this stuff and he made everything easy for me. Thanks
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January 2024 by Christopher Servance
Haidar was extremely helpful, got us in and out in no time! Was a phenomenal experience
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January 2024 by charlie
Haidar was very attentive and helpful. would definitely come to him again.
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January 2024 by Susan Kates
Kevin was outstanding as a sales person . Very knowledgeable and went the extra mile for us. Very impressive customer service
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January 2024 by Florence Graves
Camari was superb! Excellent experience !
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January 2024 by Mojgan Rabbani
Lee was extremely helpful with my request. He was knowledgeable, and proactive to process my request. It was a very pleasant and fast service. Thank you.