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August 2023 by Charles King
Woodcare is an amazing company. Fast and friendly service, helped me out in a pinch, it would be criminal to use anyone else.
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July 2023 by Michael Ross
Woodacre has always gone out of their way to do whatever they can do to help with, service, or maintain our heating and cooling systems. They are very responsive, kind, helpful, and fair. Strongly recommend their service!Service: HVAC system maintenance
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February 2022 by raymond nadeau
Polite, friendly, efficient and on time. Will definitely continue to use them. Happy to have a local company.Service: Heating system maintenance
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January 2022 by Susan T.
Our son and his fiancee were preparing to make an offer on their first home. There were concerns about the safety and possible replacement cost of the furnace and heating system in the house. In the current fast-moving real estate market, a decision had to be made quickly. It was late on a bitter cold Saturday afternoon on a 3-day weekend in January and we were at a house in northern Vermont trying to figure out whom we could call who might be able to advise us. Woodacre Fuel & HVAC have taken care of our heating and cooling systems at our home in the Boston suburbs meticulously for many years. They have always given us honest and practical advice and all aspects of their service is first rate. They are available to help their customers 24/7. We know this first-hand because during both bitter cold spells and scorching heat waves, Wes, Doug and the Woodacre Team have been there for our family. So, taking a long-shot, we called Woodacre Fuel & HVAC's office and left a brief message asking for advice. We had an e-mail back from Wes Woodacre within 3 minutes and a phone call too. He offered clear explanations on how a particular type of heating system works and advice on replacement with a rough, ball-park cost estimate. Wes was extraordinarily helpful and we appreciated this beyond words. This experience has highlighted for us what is unique and special about the best Family-Owned Businesses - there is a level of honest and sincere concern and caring for customers and their families that you do not get from a larger company. Woodacre Fuel and HVAC is a Family-Owned Business in the absolute best sense of the words.
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December 2020 by Joshua M
Responded so quickly and the gentleman who came to the house was great. Very knowledgeable and explained things and answered my questions.
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January 2019 by Mark Lehman
Great place - called, they showed same day and very nice people.
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December 2018 by C B.
This is not a company you can trust or depend on. If you dare get oil from another company sometimes and they find out, they will leave you high and dry even when you have small kids. On their first visit they were quick to tell me I needed a new water heater and new motor. Quoted $800 for the motor and said it would likely arrive in 2-3 days. I later looked up the average cost of motor replacement and it was half what they quoted ($400). Nevertheless, I tried to do right by this business and called twice to check on order status. Each day we had no hot water and substandard heat with toddlers in the house... Eventually a whole week went by and I called urgently when the fire alarm started going off and thought it might have to do with the furnace. The owner was upset that I had used another oil supplier in the meantime and said he honestly didn't care what happened to me or my family, and I could forget them finishing the original job I had hired them for.
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September 2018 by Jonathan Dennehy
The absolute of friendly staff, very helpful and efficient. Wish I wasn't moving so I could keep them as our company!
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September 2018 by Jonathan D
The absolute of friendly staff, very helpful and efficient. Wish I wasn’t moving so I could keep them as our company!
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May 2015 by Jack Orenstein
The blew us off, (no pun intended). Scheduled them for a repair, called to confirm, they said that they couldn't make it, how about next week? No thanks.
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April 2015 by Andrew Mendelson
I called this afternoon and got an appointment the same day. The fix was fast and the repairman was informative. I'd call them again.
