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“I came in begging for help. From Canada and no US cell phone and no way to tell my son where I was. The staff immediately emailed my son and then set me up with international service and new 5G phone. I wa thrilled to have someone willing to educate this 91 year old lady and make my life simple again.”
“Dereck and Ohmary were very helpful helping me figure out my passwords and logins and then helped me save money as well, they were very helpful very early in the morning and I appreciate their patience with me”
“Knowledgeable staff, excellent service and support. This is my third cellular transaction at this location and their team has been consistent in providing quality service each time.”
“I recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.”
“EDIT:I went in today and had the pleasure of working with Nate. He was knowledgeable, answered all my questions and has amazing customer service. Thank you so much for a great experience at the end of your night.
Part2: 2 days later, went back and joined the family plans, thank you Nate!!”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
“The manager and one other guy, can’t remember his name, were very helpful with getting Wi-Fi for my new place. Quick, easy, and Wi-Fi is working great already. Highly recommend”
“I was having the worst time ever with a few of my cell phones and my account. No matter what I did with them, I was getting nowhere I had even been to a Verizon store. Then I went to the Verizon corporate store in Bellingham, Massachusetts's. At the store I met with the most wonderful employee ever named Andrei! ANDREI was not only quickly able to get my cellular telephones situated physically he additionally organized things in my account with Verizon and now my life is much easier. A consummate professional, wonderful employee and compliment to Verizon.”
“We went to this store because of the rating it already had with past customers. We recently had changed our internet/tv service with Xfinity and had added cell service. We had been back to our original center five times, and the service/pricing was still not as promised. The last time we went, we were just flatly told, "We don't provide technical support here" That's when we went to the Bellingham store. Matt was our main man and fixed everything for us, including the correct monthly pricing amount. Karen came over and helped also. At one point even the manager, Tom, was involved offering his help. We were there for over an hour. We will never go to any other Xfinity store. They are the best!”
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“Went in with my brother for an upgrade. We were greeted by rikki who was awesome. He made the process seamless easy and efficient. I was in and out in a hour with a brand new phone and a great deal, I’ve been in sales for 14 years and highly recommend rikki!”