7AM - 7PM
124-126 Eastern Ave, Malden“The customer service was amazing. The truck was horrible. It smelled bad. It was hard to drive. The engine light was on and hold onto the steering wheel because the truck would turn left or right on its own. The steering wheel was stuck up most of the time driving it was horrible.”
“Andy and Felicia helped me out and I can't appreciate them more for helping one of the more stressful parts of moving go smoothly.I am so used to visiting a U-Haul location and being patronized, doubted, deemed incompetent, or actively judged/disrespected by the staff because of my gender presentation. Not only did the staff at this location not make me feel any of that, they were friendly and helpful, and happy to adjust my reservation as my needs changed between reserving online and coming to pick up day of. I felt respected, assured, safe, and assisted.”
8:30AM - 5PM
315 Pleasant St, Malden
“Bonnie at the Broadway Uhaul was personable and knowledgeable. Made the pick up process easy.I enjoyed that Tiny’s movers were offered right through my reservation process. They made moving in so fast!Thanks to the self-check out I got to drop off the Keys quick and easy.”