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March 2024 by Destiny Santos
DO NOT SIGN UP WITH THIS GYM. now idk if this is at every planet fitness, but I signed up for the $10 a month and in total they charged me $75 and are refusing to give me any type of refund. When I signed up it was $10 a month, cancel at anytime, no commitment. A $75 charge sounds like a lot of commitment to me. Who can I speak with that’s above this gym? And not a manager because he wasn’t much help either.
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February 2024 by Ron Golomb
I’ve been a member of planet fitness for over a yr. Today I went to use the gym they let me know I was 2 days past payment. I politely said okay thanks for letting me know I’ll take care of this later. They refused to let me use the gym. This Specific Planet fitness has been my worst experience in the New England area by far. I’ve visited almost every planet fitness. Will be switching to Crunch Fitness. Terrible customer service.
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December 2023 by Dennis McCaul
New machines, more equipment. Really good gym.
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October 2023 by Justin Finley
Showers are clean and equipment is well managed. Love the aqua massages ??
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October 2023 by Kelly Parliament
DO NOT GIVE THEM YOUR CHECKING ACCOUNT INFO. This is very dangerous. I was a member of PF years ago and didn't have any issues, but this is a newer policy and it is unsafe. I declined to rejoin.Edit: I see they responded. Just because they *pinky promise* not to share your info doesn't mean that their systems are strong enough to protect it! It's very easy to cancel a card, but if there is a breach and your account info gets stolen? You could lose all the money in that account.
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October 2023 by J Bourgeois
Don’t sign up at this location. They will never let you cancel.
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October 2023 by Lola Beke
The worst gym ever, save yourself the time and find a better gym.
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July 2023 by John Hazard
Gyms ok , some client's are slobs! Most of the time it's filthy! No paper towels!
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June 2023 by Heather B.
Too many examples of their blatant racism to list here. Horrible environment, just take a peek at the once-full parking lot on your way to a well-kept, inclusive gym. Lots of spaces open now.
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February 2023 by Abdel Kawaf
I have been going to this gym consistently for over a year. Staff are very friendly. I lost items a couple of times and staff always kept it in lost and found. Equipment are fairly new.
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February 2023 by R. Gomez
Show up at 5 am today I wait 20 min no one Show up to open the place this is not the 1st time it's been happening.
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January 2023 by Doug Whitney
On Boston street in lynn they'll throw you out for wearing your coat it and laugh at you on the way out. Terrible gym, Terrible staff. Told them at the desk and they thought it was funny.
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January 2023 by Doug W.
They'll throw you out for wearing a winter coat in, then laugh at you on the way out. I told them at the desk that they were Terrible people and they thought it was funny. Cool I guess you get the staff you Pay for.
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January 2023 by Frank-DS
Clean place, the staff is friendly but this particular place false advertise (24/7 not) they close 9pm Monday-Friday and 7pm Saturday-Sunday. They claim because they are short staffed but I'm pretty sure that's not necessarily true. If you're looking for a gym to work out later in the night THIS IS NOT THE ONE. Closes to early!
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December 2022 by Moisés Morel
Charging me even after a year of cancelling my membership. No one knows what's going on, and whenever I go to talk to the manager he/she never there. Next time I go, I will make sure I get a refund of all that unused paid membership, or I'm suing them.