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January 2024 by Daniel Spillane
Pathetic service of my meds these people suck !!!
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December 2023 by Carlos De los santos
Worst pharmacy services ever.
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November 2023 by Carly Zoquier
SLOW SLOW SLOW..... They seem to not care about the patient. ZERO stars if I could. I had to go three times to pick up a handicap persons med for them. I had tried calling before showing up, but no one answered the many times I did. When I finally showed up at the pharmacy the phone was ringing off the hook and no one bothered to answer the phone. Waited in line for 15 minutes just to be told the RX wasn't ready. The prescription wasn't ready they told me they would get it the next day. Showed up the next day stiff nothing. I finally got the script after 3 trips and a week later. The only explanation I could think to this extremely poor service is the pharmacy staff being overwhelmed, overworked and/or stressed to the point they no longer give a dam and just show up to get their paychecks. I would hate to have an elderly or sick relative to have to deal with this is not cool. As someone who had worked at a CVS in the past, I know this was not the way stores/pharmacies were ran. CVS step up your game, so you don't lose your customers!!!!!!!
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November 2023 by Yamileth Chavez
In this place there is a person working who is very rude... he is an old man who wears earrings and has painted nails, I went to buy flu medicine for my children and this man in a rude way yelled at me asking me if I wanted to take the medicine I had to show him my ID and I'm 40 years old, this guy grabbed my medication out of my hands and was very rude and racist because I'm Hispanic, I will honestly never return to this place.
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November 2023 by H B.
Seriously the worst customer service. They literally told me my doctor prescribed my medication wrong. Huh? Scripts are never ready. The last 3 times I came to get my prescriptions, I had to come back 4 times bc even though the phone messages said they were ready, they weren't. And the Pharmacist, Josh, had an attitude. There is a reason there is no good reviews. We aren't all wrong. If ur gonna use cvs...this is not the one to use. Byyyeee....
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October 2023 by bella ella
the pharmacy is INCREDIBLY slow, it has taken up to two days for them to fill a hospital ordered script. apparently weeks for some who have previously left reviews. additionally, they do not answer the phone when you call, i was on hold for an hour without someone ever answering.use any other pharmacy in the area.
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September 2023 by Lisa Foundas
The pharmacy has gone way done in serving customers. They don't have enough help if I try and call I stay on hold forever as ipssed to other cvs I've been going there for 12 years in the past 2 years it's just really bad.
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September 2023 by youssef elhafyani
The pharmacy is always out of meds, I don’t remember I came a day and they told me , it’s ready
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September 2023 by Tamira Lowry
Jackie and Yvonne were amazing , Yvonne helped mw find my body wash that I needed for my dry skin and Jackie helped me search for my 25% off coupon through my email . Excellent customer service.
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August 2023 by Mama Bear
If I could give ZERO STARS I WOULD .I just recently lost my mother and my grandmother months within each other and am on new medication that has been "out of stock" for a week now .Spoke with pharmacy tech Darius whom of which was very unprofessional and hung up on me after telling me to travel to the Boston location when I live in lynn and he meant Boston not Boston Street in lynn.Called back spoke to the pharmacy "manager " Alana, and she had the audacity to call me "crazy" for being upset about the treatment I received from her technician and for being upset about my medication. I have called corporate I have a claim number and I hope you lose your job . Both of you .And the store manager of the front part of the store was VERY HELPFUL AND CAN vouche for this , her name is Tamara. Very kind , very professional and UNDERSTANDING.
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June 2023 by Scott Watson
DO NOT GOT TO THIS STOREDescription of Issue: So today was try number 4 to get my prescription refilled at CVS after more than 10 days and failing at the first three times and telling me it would be delivered which it never was. The store texted me know it was ready for pick up. It was supposed to be in 90 tablet refill, they gave me five pills. Not a word from the pharmacist no explanation as to why there are only five I found out when I got home hoping to finally be done with the nightmare that CVS has created with my prescriptions. It’s going to be my pleasure to delete this app and no longer going to a CVS. I will be transferring everything immediately I would like to truly thank CVS for doing nothing correct. The new way to spell FAIL is C-V-S.Take care,ScottSent from my iPhone 13 Pro
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June 2023 by Anna
terrible place spent 70$ on a gift card just for them to not activate it went back lady at the front desk did not want to help
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May 2023 by Scott W.
DO NOT GOT TO THIS STOREDescription of Issue: So today was try number 4 to get my prescription refilled at CVS after more than 10 days and failing at the first three times and telling me it would be delivered which it never was. The store texted me know it was ready for pick up. It was supposed to be in 90 tablet refill, they gave me five pills. Not a word from the pharmacist no explanation as to why there are only five I found out when I got home hoping to finally be done with the nightmare that CVS has created with my prescriptions. It's going to be my pleasure to delete this app and no longer going to a CVS. I will be transferring everything immediately I would like to truly thank CVS for doing nothing correct. The new way to spell FAIL is C-V-S.
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May 2023 by Kenya T.
CVS Pharmacy- Worst customer service. Make you wait in line for hours while all workers are chit chatting.
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February 2023 by Lucy Encarnacion
I love my CVS, although products seem expensive at time, there’s always a great to catch a good deal when products are on sale. I love the manager and “most” of the staff, I just wished that the staff was better trained and everyone will be on the same page. Some people are super courteous and helpful but there’s a few rude and unhelpful staff. The supervisors and managers are ALL great!!
