September 2021 by Shalonda Stith
You all need someone to that knows about currency exchange. Something simple as Euros to US dollars I was told go to an airport. Seriously, airport to exchange euros.
June 2021 by joel Diaz
The worst costumer service
June 2021 by ALLAN KENNEY
I Share the same with most reviews of this bank, freindly staff but not enough tellers!Line out the door and either 1 or 2 tellers and noone to cover the poor souls lunch, it's quicker to drive to Swapscott instead. You would never see such slack in the Lily white burbs, despicable.
June 2021 by tim wilson
They deserve not 1 Star!!!The most horrible bank I have encountered in four coiners of earth!!!!!
December 2020 by Sarahjean Casarano
Best chicken salad ever. Produce is fresh
September 2020 by fernanda moreira
Horrible branch. The bank tellers are the rudest people I have ever met. They don’t greet you, don’t respond to your greeting and have sour faces. It was the most difficult thing ever to deposit money into a friend’s account. The senior next to me was being berated for not understanding she had to put her chip in and not just swipe. I helped her understand as all they were doing were raising their voices at her.It reached time to leave with people in there and all they cared about was getting out. They shut the lights off and started losing patience and raising their voices with the customers.Horrible bank and experience.
August 2020 by Paul F.
Bank of America in general provides very poor customer service. I would never want to bank with them again! I'm also surprised that they charge a fee to cash a check that is drawn from BOA if you don't have an account. I've gone to other banks recently that do not charge to cash a check! Does it really cost them anything to cash a check from a non account holder?!
August 2020 by Brian Lemos
After I paid my full balance on my credit card the account was closed without notification
July 2020 by Surya B thapa chettri
This branch doesn’t deserve even a 1 rating, but i dont have a option for a 0. very very bad customer service ????????
May 2020 by jose garcia
With everything that is going on with the Covid -19 pandemic, they're not respecting social distancing. They dont have any signage or marking the 6ft. Employees are coming up to you while you're in line with no gloves and no mask.
March 2020 by Pavel Budko
Worse,lazy and slow bank of america ever!!!! Do not go there!!!!
February 2020 by Cenobia Bueno
WORST bank in the nation ??
January 2020 by Juan Melendez
I called to this location at least 6 times between 2:30 and 4:00 and I never got to talk to anyone
December 2019 by Raoul Eam
God AWFUL management! Lines, no matter what the time is, are always super long! Unbelievable!! Also their banking hours are not very convenient for the average person working a 9-5. Bank at Salem five....They listen to the people, which COUNT especially if you have or require an Account. Salem Five, you have my permission to use this post for your website but please give me credit. The only plus reason of banking at this location is that there is a HOT Russian teller working there.
October 2019 by Cibele Fraiha
Outstanding customer service