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August 2024 by Carlos Vilacha
When I first called, the lady who answered me just asked me the year of my car and if it was 4 or 2 doors, that seemed weird to me but I thought well they are the specialists not me, when the guy arrived to replace my windshield 3 days after the call, he realized he got the wrong glass and they re scheduled me, 4 days after at their location because they had to calibrate the windshield, I thought well this guy came here, there is no way they got the wrong glass again. I went to the appointment 4 days later, I was ask for my card to pay, and after I provided all my information they told me several minutes after that they got the wrong glass AGAIN, so, after almost 2 weeks, this people never replaced my windshield; of course I went to another place and got the job done in 2 days, this place is AWFULL. DO NOT TRY TO REPLACE YOUR WINDSHIELD WITH THIS PEOPLE EVER
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August 2024 by Troy Salo
Terrible. Scheduled an appointment brought the car there. Never installed windshield told us to reschedule took a week they did install wrong and you can't call them directly to tell them so you have to go to shop to even tell them they made a mistake. Will never use them again.
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August 2024 by Megan Silvestri
Quick, friendly service. I had my windshield repaired in about 30 minutes. Staff was kind and the man doing the repair was thorough in giving me information about the repair.
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July 2024 by Tara Belle
Excellent customer service and professionalism. Brought a safety issue to my attention, that had nothing to do with my windshield, highly recommend.
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July 2024 by Anthony Zangarine
Had a chip in my windshield, they had me in and out in under an hour and were very friendly and professional. The is what service shops should strive to be.
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June 2024 by Pandaa
Terrible service, vendors did not have glass for my euro car so when I was told that they would text the dealership they did but could never reach out to me to tell me that the dealership had granted them coverage for the glass so I was sitting for three weeks in rainy weather with water getting into my car and no one wanted to help me until I went out of my way to make a point to get my car fixed and then all of a sudden the whole store wanted to change their tone. Go literally anywhere else
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June 2024 by Bob Caissie
I had my windshield replaced today on my 2007 Subaru Impreza, and the guys did a Great Job ! Thanks Guys !!
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June 2024 by andrew martin
Place should be shut down terrible customer service and waste of time for our windshield wrong 2x
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June 2024 by jeff conner
Called to make an appointment and was told it would be 2 weeks at there shop. Remembered that do mobile service so i asked about that. Was told it was a 3 hour job and had to be done in shop. Dropped truck off for my appointment to find out they never got my glass but still wanted me to leave the truck.
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May 2024 by Mr J (KillinGuitar)
We have been here twice in the last month for a Crack in the windshield. Both times we had to reschedule our appointment due to not having the windshield in stock? I get they have to order it or whatever but the appointment was to see if it needed to be replaced or could be patched. To me it seems strange to not have the part on hand when the appointment was made a week in advanced.
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March 2024 by Kaylin Barrett
Went in today for a windshield repair. Was told several times I would be charged $500 as I have a deductible. When I paid I was outside and was not asked to verify the billed amount on the screen of the phone device being used. When I got home I saw that my card was charged $576. There is no phone number for this specific location. Every time I call I am sent to the corporate office and they tell me that they are unable to help and I have to drive back to the retail location. I drove very far for this service and am baffled at this customer service.
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March 2024 by Timothy Walsh
Good luck getting a quote. I've call six times. The last time their automated service starting talking and Spanish and then back to English and said "good bye". I wish their online service would give me a quote but it won't let you continue.
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March 2024 by Joshua Gates
Guys here are awesome, windshield looks just like new!
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March 2024 by Mark Persson
GREAT WORK FAST GREAT QUALITY
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March 2024 by Elizabeth Cisneros
The Lunenburg office is horrible Caitlyn was very unprofessional she canceled my appointment 2xs left me without a car for over a week. She had zero clue what she was talking about!!!! I will never ever go through this glass company again. I am in the process of filing small claims against her and this company for what they gave put me through leaving me without a car and on top of this they destroyed my windshield even more then it already was. How can you strand a person without a car for over a week and keep canceling their appointment? They are a horrible company and she deserves to be fired. I will see her in court.
