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“Tom Messier was a huge help in our mattress purchase. He is very knowledgeable, professional and friendly. He gave us all the information we needed to make the right decision. I must say that he has a well deserved position of store manager at the East Longmeadow location. If anyone is in need of a mattress, rest assured we’ll be sending them his way!”
10AM - 9PM
665 Boston Rd, Springfield
Furniture Stores
“Ethan Goldman made my experience shopping for chair for my bedroom pleasent and fun. He listens to what you want, not what he wants to sell you. I would recommend the outlet on Boston rd and ask for Ethan. I will go back there if I need anything else.”
“Vincent was awesome! We came over from Bob's Furniture where we received awful service to see what Mattress Firm had to offer. The customer service was so good we spent double what we planned to spend and still feel we got an amazing deal on an awesome bed. Vincent was super professional and knowledgeable. He knew everything about every mattress and helped us make the right decision with absolutely no pressure. Highly recommend!!!”
“Very positive interaction with the owners about their services. They spent time answering my questions and provided great information about design. Their design center is exceptional, and it's great that they are local.”
“We have bought so many things from Oak Specialists over the years, and their quality has never faltered. Our most recent purchase was a kitchen nook, and we love it! It is so cozy and comfortable that we have eaten supper there every night since, instead in front of the tv. It has put the FAMILY back in family dinner.And, we are very comfortable shopping there, because of the measures they have put in place for everyone's safety. I highly recommend going to Rick and Wendy for your furniture needs.”
“Recently purchased a queen mattress/box spring . I am extremely happy with my purchase, very comfy . John was very friendly , knowledgeable and patient, also his son delivered it with another gentleman and both very professional and friendly . I will definitely go back and shop in the future . I would recommend them to all my friends and family . Thankyou, Borys fine furniture !”
“I love shopping at Bobs, I been well over 10 years and wouldn’t shop anywhere else for my sleeping and most furniture products, I wouldn’t mind a discount occasionally but it is what it is”
“Strong value, service and selection, Dream Decor in Springfield, is better than any other furniture store in the area. The staff is fully bi-lingual and knows the product and what is and is not available in certain colors. Lastly, the decor isles are complimentary to the furniture they have on the showroom floor.”
“Brought my Dolphin pool cleaning robot to Namco on Boston rd in Springfield and was helped by Paul. We was amazing and he helped me get it fixed and running again with no problem. I highly recommend if you have an issue with your Dolphin robot to bring it there and ask for Paul!! Two thumbs up and five stars for you Paul!!”
“We have owned Stickley furniture for over 20 years. When I called about getting new upholstery for our Mission Settle, Lisa was very helpful on the phone, and in person helping us decide on new fabric.”
“I am so very pleased with the beautiful Breezesta patio furniture. The seafoam and sandstone colors were perfect together!!The furniture is so well made and put together by Chap de Laines. The delivery team was so careful and set the furniture just where we wanted. I’m looking forward to many years of use with this outstanding patio set. Chap de Laines delivered everything exactly as ordered- a huge THANK YOU!!!?”
“Awesome experience , Tea was very helpful professional and polite . Went out her way to help me out (a veteran with disabilities ) on the computer . Highly recommend”
“Excellent install and customer service. Matt went the extra mile to insure the remote on the stove was operating correctly with a house call a month after installing the unit. We love our new gas insert and the ambiance and warmth it provides.”
“The owner Hazel is absolutely amazing! We had been looking for some new furniture & had been to many furniture stores. Uncertain which way to go...Hazel offered to come to our home and she literally transformed it! Her enthusiasm is incredible - never had such an enjoyable purchasing experience. Our style was all over the place and she figured out what it was (mid century modern) & how to make it cohesive while using many things we already had. She also brought in items that we could choose to keep or not - such a fun process and her creativity is A+. Her paint color suggestions +++ were spot on - TRUST HER! The room(s) layout(s) now works and she's created spaces we love to be in - thank you Hazel!”
“Great customer service I got beds from them and they are worth it I love how the gentleman helped me and they delivered the same day I'm really greatful for the time and work they do I'll be coming back really soon”
“Dara at the exchange street location in Chicopee Mass, has legit been the BEST. I’m really big on customer service and she’s went above and beyond in many occasions to make sure things were processed correctly, that I had what I wanted for my son plus more. I literally refer everyone to go to her location. I make it very known I only want to deal with her! I hope the company recognizes her and gives her flowers and appreciates the hard work she does!”
“We bought our couch here and it's one of the most comfy pieces of furniture that we own. It's slowly becoming a member of the family lol. Employees/staff are really nice and helpful also.”
10AM - 6PM
740 High St, Holyoke
Furniture Stores
“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”
“I was looking for a specific type of chair in my budget, and Scott listened and lead me to a great choice! Answered my questions without hesitation and was most helpful.”
“Aaron's is an Awesome store..
I have had an amazing experience with them..
Especially Jim.. he is phenomenal,he is such an awesome person.
I can tell you first hand that the staff here at this Store are very caring..
Jim was always nice. He went above and beyond to help me..
I will definitely return in the future..
Thank you all for everything...
Jim you deserve a Raise!!!
You are truly an Amazing Person!!!”
“I have been a customer for 4 or 5 years now and have always had great service. The reps have always been knowledgeable and professional. The items I have purchased were excellent and I am contemplating a new purchase soon. Being on SS this is the best way to buy.”
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“Top-notch service. DL was very helpful and knowledgeable. What I appreciated about him most was he truly cared about our needs and wasn't trying to upsell my boyfriend and I. Thank you for your help!”