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January 2024 by B L
Alana (I think that's her name?) at the pharmacy desk was super nice! She was so helpful and kind. Also she was super professional when some guy in line was being a total creep, kudos to her for that, she handled an awkward situation so professionally. That being said I had to remove a star because the main pharmacist, although nice, seemed a little underprepared for who he could administer the Abrysvo vaccine to. I wouldn't have made the appointment if I didn't qualify based on the Walgreen's website, the CDC website, and Abrysvo's website. The confusion was eventually worked out, and I guess it is a new situation.. but yeah. Just surprised the appointment was almost cancelled.
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December 2023 by Megan Caterino
The Walgreens in Billerica moved to Rite Aide, but they have nothing there. What a bummer. Kinda really blows bag!!
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November 2023 by Nilay Patel
First time walking in and guess what? its a last time, Never go for any service here, 4 Passport photo $36.10 haha same thing at CVS $22. Damn expensive place..
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November 2023 by Li Wang
Didn't take my insurance and pharmacists were rude. This is the closest pharmacy near umass campus too. They also never have your medication even if they do take your insurance. Terrible.
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August 2023 by K Z
The pharmacy no longer takes my health insurance. I have to find a new one that's not that close to me.
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June 2023 by Leidy Hidalgo
Great service from staff member with pink hair and staff member with blue hair. They were very kind and helped me safely wrap my package. It's so refreshing seeing good customer service these days.
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January 2023 by B B
I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
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December 2022 by O D
I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
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October 2022 by Christina Rohrbacher
I thought I could make an appointment for a quick flu shot but clearly this was a huge mistake. The pharmacy is dirty, I waited 20 minutes just to get the shot, and they didn’t have access to the patient questionnaire I filled out online. The pharmacy techs were openly discussing not feeling well and being sick but coming to work anyway. This place is a nightmare. Stay away.
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October 2022 by Cindy Barnhart
I thought today the pharmacy staff did a great job. I was getting a covid booster and they were having trouble getting it to go through. But they got it to work and I got my booster shot. Very nice and pleasant people. Thank you for all your help!!
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October 2022 by Brenda Rodriguez
I have been calling the pharmacy and waiting they make u stay online waiting to hang up phone calls or not pick up ? Walgreen at 276Broadway st Lowell ma
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September 2022 by Bb Jen
I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
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September 2022 by Freidrichm
This has got to be the messiest, slowest and most disorganized pharmacy in Lowell . You do your part, call, set an appointment, come on time, and they still keep you waiting, no explanation, the line to pick up meds is always long, the employees are always confused about what is what and who is who. Get it together!
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September 2022 by Bibixinh Do
I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.
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August 2022 by Angel Nieves
Amanda. Store front Mgr. Needs revaluatuon. I brought item to pay. She said it's $5.99. But they were several items the same on the rack. Amanda said no its $5.99. As a customer I asked for to see where u got it from. Amanda said I don't have to see anything..it's to early for this. I went back to the items to investigate. I took a photo. I'm latino..and a pastor. My wife whose Asian was in front of me. Amanda didn't know that was my wife. Wife told me Amanda was saying nasty things when I walked away. I returned to the register. I told Amanda..there's a mistake, cause there's several items not just one. I said please look why I I assumed. Amanda said I don't have to look at nothing again. Amanda was not desculating but escalating the issue by escalating with hand movement. Amanda so called store front Mgr. .made me upset. I replied I don't use foul language..but if I would I'll vomit everything I have. Your rude as aMgr. Amand in lowell Broadway store..said .. I'm a rapper andwill curse you out...n threatened me withnon entrance to the store. I'm a pastor..at 17 usmc veteran. Vietnam. 23 Nicaragua..died twice.. I am returningtothestore to report Amanda's actions. I'll have my video on when I return to speak to Amanda's Mgr. It would of been very nice n ez to walk me me to the items and show it was the stores items on the the wrong place. But Amanda..with dirty clothes..n.dirty mouth. To have been professional and informative..instead of stating I'm a rapper n curse me out.
