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January 2024 by Ralph Jacques
When I arrived the place was fairly packed and busy. The staff there was very professional and reassuring. In particular Danielle, who works multiple sites in the area; she was very comforting and made the process very quick and easy. All in all great experience.
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January 2024 by taylor dwyer
Location says its open but no one is there. Why does this happen?
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January 2024 by Sydney Moran
would give 0 if i could. scary experience.
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January 2024 by Debra Midgley
6 people in the waiting room and all they are doing is talking in the back, very loudly. Go somewhere else if you can!
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December 2023 by Dan Pelham
Horrible, sat there for ever because they have no receptionist or front desk person. Wasn’t there for an appointment, just to get a test kit that would’ve taken less than a minute to get. Avoid Lowell quest if possible.
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November 2023 by Richard Pasquale
Terrible waited 1 and a half hours and walked out!!!! Never will I go back again ???
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October 2023 by Mayra Berrios
So far way better than the way the one at Lowell Community Health Center is. Better staff.
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September 2023 by Justin Ordway
I've had an annual biometric screening done at this location for the last 3 years. Each time I've had a positive experience. I make an appointment online, the check-in process is quick and easy, the lab technicians are friendly and accommodating of my aversion to needles (thank you Jasmin for always being so kind to me!). I am in and out in 10 minutes or less.My one gripe (and the reason for not giving 5 stars) is that the location is in need of a renovation. The interior and exterior could use some sprucing up.
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June 2023 by Amjad D
The worst lab ever, 0 customer serviceThey didn’t care don’t know how many orders we have.room 1, no experience no customer service, very mean person. She shouldn’t be in any medical or care facility.Quest where the management, what their jobs.
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May 2023 by David Prestipino
Horrible ... Waiting a long time and they have no receptionist..
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May 2023 by dark kai
Closed for maintenance apparently. No notice of this anywhere except at the location itself. Wasted a drive, don't go here
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April 2023 by Letisha Rosenberg
Definitely would give 0 if possible, they only have a ipad for check in and the man with the curly hair and nasty attitude needs a career change, if you can get your test done somewhere else I'd highly recommend it because it's just a waste of time and trying to find parking
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April 2023 by Tisha Rose
Definitely would give 0 if possible, they only have a ipad for check in and the man with the curly hair and nasty attitude needs a career change, if you can get your test done somewhere else I'd highly recommend it because it's just a waste of time and trying to find parking
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March 2023 by John
Make an appointment ! no walk ins they should tell employers that before hand and post it on the front door. people are coming in and being turned away it's a joke no customer service or anyone to talk too only a iPad to check in on
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February 2023 by Ace James
Unhelpful rude staff, broken check-in system, useless robo-phone answering service... Since they didn't pay the water bill on the Chelmsford office, this one now gets more traffic and appointments then they can handle.After dealing with the staff, I wouldn't trust them to make a sandwich, let alone draw blood and handle important medical tests.Absolute disaster of a "company"
