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June 2024 by Matthew Drew
RMV services offered were quick for RMV services. Staff were professional. I can't comment on other things they do.
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June 2024 by Mark Crane
Nice service. I think the mangers name was Susan she got me in and out quickly and explained the whole process.
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June 2024 by Harold Shablom
Easy to get and appointment, very fast and thorough service.
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May 2024 by Adam Patronick
This place is a joke. I had a lady coughing...no hacking a lung every 5 seconds. She coughed up a phlegm onto my paperwork & I didn't notice, she handed it back & there's a massive yellow glob of phlegm on it & she sees it giggles & says oh sorry. I had to hand it back and ask if she could get it off my paper and she totally changed from kind to rude and came up with this ridiculous issue and made it her mission to be as unhelpful as possible. If you can go to a different office, save yourself the headache & go elsewhere. It wasn't just the gross lady. It's too much to text but that place is a nightmare. I've had to go there 3 times, 3 different representatives, & everyone I interacted with was awful
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April 2024 by F M
Do not get auto insurance here!
They couldn’t handle a simple transfer of an auto policy.
Had all my info wrong and I had to pay for the bogus policy and the corrected policy.
After dealing with other insurance companies, I realized the AAA staff is inexperienced. You don’t talk to someone experienced until there is a problem.
Saved a lot going elsewhere!
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March 2024 by Lucie Wangechi
I was assisted by Mo 42 Sixto when i had a flat tyre at my work place. He was pleasant n very professional
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March 2024 by NICHOLAS KOTSONAS
AAA... ROCKS
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February 2024 by Susan Walsh
Great customer service!! I was tod 25 minutes and was out of there in 15, can't beat that!! So much easier than going to registry.
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February 2024 by andrew
Nadia was very helpful today, I had a lot to get situated, but everything was taken care of. Would highly recommend this branch!
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February 2024 by Melissa Gendreau
Very accommodating and staff was great. Quick and easy license renewal with real ID
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February 2024 by Ranjith Kumar Natarajan
People are very friendly and helpful in giving the options
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February 2024 by Deanna Melanson
Excellent service & Very friendly customer service.
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February 2024 by Hiba A.
Came in on Saturday to get a quote for auto insurance, was very pleasantly surprised with the quality and care given by Jacklyn . The wait was about 20ish minutes but once it was our turn Jacklyn really took the time to make sure we knew our options and what we exactly we were paying for. We signed up for a new policy on the spot. Jacklyn found us something that was a significantly better price with better coverage then we previous had and gave us clear instructions on how to switch over. AAA Lowell is lucky to have her, you can tell by her work she truly cares about the customers.
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February 2024 by Alice K
Very efficient and great customer service
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February 2024 by Jeanne Rock
They were so helpful and so very nice
