8:30AM - 12:30PM
60 Main St, Watertown9AM - 1PM
1201 Massachusetts Ave, Arlington“While my interactions with members of Leader Bank were only through email and phone, I wanted to leave this review to express my biggest gratitude to the team for making the mortgage process a breeze. As a first time home buyer, I had a lot of stress and worries about a process that I wasn't familiar with. The team at Leader Bank made all my worries go away, laid out everything out in detail, answered all questions I had, were VERY quick and efficient in responding to time-sensitive requests, etc. I feel as if I have built a relationship with the team members where I can reach out anytime with questions even after closing. You don't get that same relationship with major banks. Thank you to Chris B, Ryan F, and Paul Z for assisting with bringing my home ownership dreams come true. I couldn't be happier to have gone with Leader and highly recommend others to go with them as well.”
“Hello my experience at main street bank in Sudbury is an awesome experience Liz and the boys are really friendly and very helpful they are good friends and they are outstanding at their bank jobs.thanks”
9AM - 1PM
363 Pleasant St, Belmont“From the minute you walk in the door you feel like you’ve gone to visit friends rather than do banking. Every employee is extremely helpful, knowledgeable and friendly. I would definitely recommend this bank and this branch to everyone.”
9AM - 1PM
50 Burlington Mall Road #110, Burlington“Had a great experience today at Leader Bank. Dany was knowledgeable, efficient and very personable. She was able to handle my transaction quickly, she provided great customer service. Thank you Dany!”
8:30AM - 12PM
270 Cochituate Rd, Framingham“It has always been a great please to work with this branch since the day I opened my account 3 years ago! The staff is always super friendly and willing to help. A great atmosphere to be in. Went in there recently thinking It was going to take me a while to resolve my issue but Amanda and her team helped me out so effortlessly. I was in and out in less than 10 mins! Their efforts and ability to help their customer always amazes me! Thank you!”
9AM - 12PM
493 Boston Rd, Billerica“Everyone at the Billerica location are so kind, knowledgeable and helpful with any and all your needs. Staff genuinely know their customers by name and greet us with a smile”
9AM - 12PM
827 Highland Ave, Needham“I had an awesome experience at that bank this morning. I was helped by Jonathan, and he took care of all my needs that I walked in with. I am so grateful for an awesome experience.”
9AM - 12PM
2 South Ave, Natick“I used to love Eastern Bank, but now there aren't as many locations, and without a vehicle, it's quite a distance Weston to Watertown, Natick or Lexington. One in Waltham would be lovely! Maybe one day if I move back to Salem, they were always helpful there, but unfortunately they just sent us new cars on closed accounts..lol.... They must miss us too??”
9AM - 1PM
1111 Lexington St, Waltham“I was warmly greeted the moment I walked through the doors of this Chase branch, and was direct to a clean sitting area to wait for my appointment time.It was great working with Kenny, who was exceptionally friendly, helpful, and knowledgeable when he helped me open a new account.”
9AM - 1PM
25 Prospect St, Framingham“Been going to this location for the past year since moving to the area and have no complaints. Staff is courteous and always super helpful. I am always greeted with a warm smile.”
8:30AM - 12PM
168 Great Rd, Bedford“I highly recommend this site for notary.I walked in to get a document notarized.There was no line, and the friendly staff helped me through the process. The whole thing couldn't have taken more than a couple minutes!Thank you!”
“I have been a customer of Enterprise Bank for some time. It is so nice to be warmly greeted when you enter the branch. All staff members are extremely kind, professional and courteous. They make it a point to learn about your banking and financial needs and will suggest products that maybe helpful. They go above and beyond to assist you in any way possible. I really enjoy doing business with them.”
8AM - 12PM
17 W Central St, Natick“It is an AMAZING bank. I opened account there recently, and the quality and level of customer service there is the best I've ever seen in my 20+ years in the area. They do not charge fees for their checking and savings account, they do not play games with minimum required balance, they reimburse other banks ATM fees. Super professional and accommodating. Jose and Gail were able to answer all my questions and were simply great. I highly recommend this bank.”
9AM - 12PM
6 Main St, Natick“Due to my bank here in Natick closing their safe deposit boxes I did a little research and listened to friends and received all positive input about Middlesex savings bank, in downtown Natick. Simply a pleasure! From the Branch manager, John King - to and including the young man, "Alex"ander MacLellan who did all the paperwork, legwork and all around "old school" customer service, .. it was the most pleasant and professional experience I've had in a long time. From my initial goal of obtaining a new safe deposit box, Alex explained over and above, without "salesmanship" pushing, all that Middlesex offered, ways I could benefit my specific situation and treated me like family "old school customer service?! To me, possibly the most important ingredient of any business. All of my banking business will be shifted to Middlesex and proudly would recommend them for anyone considering any banking. Quality people who are very well trained, have been with the company for considerable time which said a lot to me. My highest praise; "Compassionate Professionals".”
8:30AM - 12PM
1220 Boylston St, Chestnut Hill“I've done all my business banking here for years. Everyone here especially Joel have been really good with their service and keeping you informed on promotions, general banking advice, and just all around good service. I highly suggest this branch.”
“I needed a new debit card as my account had an alert,was there at 9am on Saturday and the service was great,both were very friendly. I was done in 5 mins. Thank you.”
9AM - 12PM
411 Watertown St, Newton“Wow! Just wow! Mark helped me with a fraud situation that I couldn't figure out. And I came in unproudly upset and loud. Mark the manager was able to help me feel heard and valued right away. I definitely recommend the team here for your needs!”
8:30AM - 12PM
10 Langley Rd, Newton Centre“Professional, competent, the best in Massachusetts. Especially the Newton Center branch, also Newton Highlands, and also Coolidge Corner. It is a privilege to be a customer: and my husband and I have been for over 30 years.”
9AM - 12PM
828 Concord St, Framingham“The bank staff are very courteous and helpful. I have used this bank for 20 years; and never had any issues. The staff are better than at the majority of banks that I have used in over 40 years.”
9AM - 1PM
843 Washington St, Newton“Incredible experience - pretty crazy to say for a bank right?! Sheena, Mohamed, and Dazy went above and beyond. This location should be a case study for other locations. We had to open account for my wife - they were beyond patient and went above and beyond for my toddler daughter. Great team, great management!!! Very professional and very knowledgeable.”
“My experience at the Arlington branch was truly exceptional. I had an appointment to open a business account and was immediately greeted by an experienced assistant store manager. She was incredibly friendly, knowledgeable, and efficient, making the process smooth and stress-free.”
“⭐️⭐️⭐️⭐️⭐️I cannot speak highly enough about my experience with Direct Federal Credit Union! Not only do they excel in providing top-notch banking services, but they go above and beyond to reward their members.From day one, the staff has been incredibly helpful and accommodating. Whether it's assisting with a loan application or answering my questions about financial planning, they always deliver with professionalism and a smile.But what truly sets Direct Federal apart, is their commitment to member satisfaction. I recently discovered that as a member, I had access to exclusive perks! Thanks to Direct, I not only have a reliable financial institution to rely on but also the opportunity to enjoy exciting experiences in-branch. I highly recommend Direct Federal Credit Union to anyone in search of exceptional banking services with added benefits!Keep up the fantastic work, Direct Federal Credit Union! You've earned a lifelong member in me.”
9AM - 1PM
2A Elm St, Woburn“This branch gives you a warm welcome every time. Customer + Community driven, and extremely attentive to the needs of their guests. Thank you, Team North Woburn!”
9AM - 12PM
34 N Main St, Natick“Came in to this branch for the first time recently and was blown away by how nice and efficient everyone was. I came in to get a certified check, and Dell was so fast, I also asked about two other issues from a name change I had been trying to solve for literally years that other branches couldn’t solve - he literally told me exactly what I needed to do for one and completely solved the second. Excellent customer service! Thank you Dell and the woman at the counter who’s name I didn’t get!”
8:30 AM - 1:15 PM
325 Grove St, Auburndale“Mass Bay has been nothing but a positive experience since joining last year. Not only do I like the benefits of being a shareholder versus a bank, but I feel respected and I am confident in their business. The staff are all friendly, patient and professional. Julia, who was helping me, played with my 18 month old so I could make deposits. They also have a coin machine that doesn't cost anything to use! No rolling coins!”
“We opened an account at Watertown Savings Bank this week. Niki Athanasopoulos was our customer service agent. She was outstanding! She handled everything in a professional and kind manner.She explained every detail.!Thanks so much Niki!”