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May 2023 by Judy
Stayed Far Away From The Workers. Adriana Fake Amanda And Fake Max. Came to My House 2 Weeks Ago. And stole my Bluetooth. They Are Thief And Should Be Reported To DMH?? Another Client Died In A Group Home 3 Weeks Ago. Diane The CEO Dont Care??. They Just Want The State Money.? The Lazy Workers??. Are So Mean To You. Yelled At You. And Hang Up On You, When You tell Them the Truth?? very Rude Too You Too Investigation Going on Since 2021 Cahoots With Criminals. The Place Should be Closed Down Tara Brennan Is Their DMH Worker And dont Cared. Report Them To Sanford St. In Boston Mass. I Did.
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May 2023 by Tina Pasciuti
Jonathan Tate is awesome he's the best thank you Tina Pasciuti ?
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April 2023 by Angie Paris
I love love love advocates. I used to have smock. And switched to advacets and I'm mentally the healthiest I've been in years. If your thinking about advocates don't think twice. The therapist are very kind humble polite. My med Dr is amazing as well she listens and genuinely cares and wants to help me and doesn't push meds I'm not fully okay with. Thank you so much advacets staff!!!!!! Y'all are amazing ❤️
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April 2023 by Gregory Billingham
Advocates has multiple offices throughout Massachusetts. I go to the satellite office in Harvard to meet up with my therapist on a regular basis. I go to the HQ in Framingham to see my medication prescriber. The service I have had with both Vero @ Framingham and Charlie @ Harvard has been absolutely wonderful! Very friendly, cordial, professional, informative and compassionate is the staff at both locations I visit. I highly recommend Advocates for all your mental health needs!!
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April 2023 by Mircea “Marc” Bolohan
I'm having some hard times and need some good counselling and I hope this place will help
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August 2022 by no name
Stayed Far away From Advocate. The So Call Worker Never Helps Me Had Identity Thief By A Fake Movers . And Amanda Walks Out The Door . Very Bad Company They Hurt You Worst. No Food .And No one Cared? Then I Had Another So Call Worker Compromised. My Phone. I Had Them Under investigation. Stayed Away From Them. Offs The Streets. They Are Getting Them.. Very Hurt. All Criminals Too
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August 2022 by Online Person
This organization is reprehensible. Their group homes are a huge problem. They are poorly managed, under-staffed, and often dangerous, with many abuse incidents between clients and recurrent issues with drug and alcohol use. In many, if not most, clients receive few if any of the services Advocates is mandated to provide them as a Massachusetts state mental health contractor, including services as basic as food stamps and transportation. Clients are often simply warehoused so Advocates can collect money from state contracts, then neglected, receiving few if any actual mental health services. If a client improves at an Advocates group home, it is despite their living environment, not because of it.Problems stem from top down incompetence and massively too low salaries and credentialing for middle management positions, particularly clinical program managers supervising group homes. For example, clinical program managers - who are supposed to run group homes for psychotic clients 24/7 - are only paid $46,000 in cities where yearly rent averages $24,000, immediately becoming rent overburdened unless they work second jobs. Very few long term Advocates group home program managers are licensed in any mental health field. If they were, they would be working jobs paying living wages in eastern Massachusetts. They are not even required to have college degrees. These need to be experienced licensed master degree social workers paid at least $65,000 a year, or the group homes will continue to be nightmares. You can't scrape the bottom of the barrel here.Many group home managers are completely unqualified and incompetent for their positions. One was a repeat college dropout who only showed up to a full time job a few times a week and eventually got demoted to an entry level position after a client died in their group home from medical symptoms. Another was a 22-year-old girl straight out of state university who had no idea what she was doing and got demoted because she continually threatened to call the police on her clients whenever they manifested bipolar symptoms, instead of doing anything to help them.Neither of those people was fired. That would entail Advocates acknowledge it did something wrong by hiring and retaining them for so long. They were just moved to lesser, non-management positions, continuously collecting $35,000 a year funded by tax payer government contracts while doing little real work.That gets to the fundamental problem: Advocates leadership refuses to acknowledge or address their organization's enormous structural problems. They refuse to properly train, certify, monitor, and pay their staff, or weed out bad apples, and instead resort to constant prevarication, doubling down on a farcical narrative of institutional infallibility. Although many Advocates employees are great, caring people, and some clients may receive decent care in some circumstances, the corporate leadership itself is toxic. This prevents good people from fully supporting their clients.There is also a clear racial component to the leadership issues. Almost all the lowest paid direct care staff are immigrant people of color, while almost all of their higher paid supervisors, up to the highest leadership, are underperforming white Americans. The direct care staff are typically better educated in their own countries than the people they work for, massively harder working, better all-around people. But they perform all the menial tasks.Absolutely disgusting. Advocates.inc is the mental health equivalent of private prison contractors who are given state contracts because they cost less, but provide terrible services that jeopardize their clients’ welfare and safety. The Commonwealth of Massachusetts should either no longer subsidize this, and other similar corporate entities and manage these institutions directly, or properly supervise them as federal law mandates while providing them more funding.
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August 2022 by Gwen Flowers
micheal was living at adovcate group in newton he was good kids and he was my son i miss him dearly i put into home so he can get some help thinking i did right thing by getting some hel for my son ge had oast away in group for entire weekend the staff never went up stairs to see if was ok he had past away and they never wrnt check on him when in group they to check on patients are ok they supposed to do room check and i krpt czlling group the whole weekend the staff didnt want go up stairs to see if was ok i kept calling to advocate group and speaking to staff ask in to and check and see if my was there i pleaded with him and he said no repeating call his cell phonehe wouldn’t not go upstairs and check on him if he would went upstairs and do his job my don micheal would be alive today this group need to held accountable for there action.
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August 2022 by peter everts
i have been evalkulated many times by pes and have had great service.i wonder who it was to keep david on as a pes worker/he is dissrespectfull and rude.very insensitive and doesnt seem to like his job.the nurses even complain.does justice,fire him,he doesnt care.
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August 2022 by Warren Deshon
Advocates is for people that snapped and will never fully recover. Like others the mentally ill have good days and bad days. Women are favored over men.
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August 2022 by Rebekah Carter
Wonderful organization working hard to improve lives every day.
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August 2022 by Gardite Fougy
Love it there! So far amazing! ??
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August 2021 by Nicole Morse
They're the best
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August 2021 by Samuel Ackom
I'll recommend Advocates to anyone who wants to build a career in human service
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August 2020 by YAYA MANE
great agency!
