what a great experience with the citizens bank employees, Daniela and her crew made things very easy and very simple on my loan process. they were very well knowledgeable on what to do and how to get things done with the proper guidelines and the best customer experience
December 2020
I have been dealing with the Citizens Bank branch in Harvard Square (now on Brattle Street) for several decades. The service and personal attention are impeccable. They go out of their way to accommodate the customer's needs.
June 2018
Phone keeps ringing for 6 minutes and nobody's answering during work hours.
