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July 2023 by Tracy Uwagboe
Woman Shonteah was very nice and professional! Made the experience quick and reassuring. Thank you!
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July 2023 by Debby Debby
The staff lady- SHAUNTE was really very helpful and she had an excellent customer service. I would definitely recommend one to this place?
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April 2022 by Annie Alto
I would give zero stars if I could. Putting faith in this company may ruin your life. I know for me it has had a huge impact on my mental and physical health. I called them at 4 weeks pregnant for prenatal paternity testing they were the first call I made, they scheduled my sample to be taken at 7.5 weeks. The testing center they sent me to was horrifically unprofessional, I expected a doctors office and was greeted instead by an office space straight out of the 70s with one employee. The woman who took our samples didn’t even wear gloves when taking the mouth swab and had to root around on a cluttered book case to find the materials to take my blood sample. I waited patiently for my results and paid my $1800 and the day my results were due after checking my email all day was emailed that my results wouldn’t be ready for an additional 4 days with no other information. When I reached out the woman I was connected with on the phone about the delay was sarcastic and Not empathetic, she also didn’t have a clue what happens in their labs. I was transferred to a supervisor who placated me with kind words but also had no follow through and did not call me back on 2 occasions when he promised he would. At this point I have been informed I most likely will not be given results at all. They will refund my money but it in no way makes up for the last 2 months of anticipation and disappointment during an already difficult time. This time and information was crucial to my pregnancy and determining the future of my life and my babies life. These people are nothing more than cons and monsters. I urge you from the bottom of my heart to protect yourself and use any other company.
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June 2019 by L F.
Received great service and fast results. This is science and biology people, not a fast food order! I am relieved that the process went smoothly and results sent directly to my home.
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April 2019 by Ryan Cleary
Went in for a personal reason. Results were quick and accurate. Great staff and I highly recommend them.
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September 2018 by Kimmy Hernandez
Very fast and 100% positive
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September 2018 by D Zkovsky
Excellent experience, fast reliable results and GREAT staff at the Boston location!
