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August 2024 by Su Dong
Barbara never fail to impress us with her years of expertise in the industry and top notch customer service. Her sense of confidence and attention to detail keep us coming back, true asset to the store/ company.
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August 2024 by Eric Hart
Barbara, my saleswoman, was excellent at helping me select an appropriate and beautiful piece of jewelry for my 10th Anniversary, coming up. No pressure as I walked out, the first time, to check the other stores. I eventually came back as they had the best sale price for the ring I was hoping to purchase and just felt comfortable that they were an honest jeweler. I will remember this and return for my future needs. Thank you!
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January 2024 by Sharod Campbell
Was looking to buy my wife something, when we were walking through we were ignored. Even though we know they saw us. When you go somewhere you want to be treated like a person. I had to greet a lady who really didn't want to help us. Ended up buying my wife something from another store.
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December 2023 by Dee Farnham
Amazing selection of jewelry
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October 2023 by Christina Metri
Had THE best experience with Jim - he is thoughtful and extremely patient❤️
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September 2023 by Martha Glover
Love this place. Staff are friendly and helpful.
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September 2023 by ANDRES IRIZARRY
The place is very nice
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September 2023 by Eileen Kenner
Fabulous sales Laura was very helpful
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September 2023 by Tush Gajjar
Zales always helps me......its great forever....thanks.
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September 2023 by Francis Moran
Excellent service from knowledgeable professional at fair prices.
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June 2023 by Nadine M Jones-Ruffin
I found a nice engagement ring in here. The customer service was good no pressure to buy. It would have been nice if they had a little more items to look at.
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June 2023 by Mrs.M
Worst service ever today I don't recommend if you are looking for good jewelry and service. Please stop treating your black customers bad.
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June 2023 by Adam woods
Trash service and products. They love to rush the process until it comes to re setting a stone that fell out within a week of purchase. Would give a lower rating if it was possible.
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May 2023 by richie jones
Me and my wife went to get our rings clean about a week ago, and we wasn't in the system the lady said, she even tried to look on the computer our names didn't pop up or anything... we came today to try a second time, and the guy who helped us out went above and beyond to help us out.... he actually went further back to when we got our rings sent in to be resized and found us... I wish I remembered his name,but im grateful he was there today..
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March 2023 by Betsy H.
I ordered a wedding ring replacement for my husband online. zales.com/mens-16-ct-dia…Less than a year later, the stone fell out. It was found, yesterday, I brought it in to be repaired, and was told the diamond broke, that is how it fell out. My conclusion is that the stone must been so inferior that a inclusions must have been so significant that it split. I have been very fortunate to have several diamonds, never once have I had one "fail". I contacted Zales, and they said 30 day return. INferior products don't buy. Replacement with a quality stone $1000.00, and rebuilt the crown to hold it in.BUYER BEWARE!
