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November 2024 by Alysia Dickens
The actual worst bank ever. Every time I went to the bank to deposit things, or ask for any help or have any questions it’s so useless. Also, they have ZERO forgiveness if you’re scammed and there’s no emphasis on customer service. Also, they said they would call me back after they closed my account that still had money in it and hasn’t contacted me AT ALL regarding them stealing the money that was in the account at the time of closure
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November 2024 by Jack Z
The computer system always has issues
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October 2024 by Madina Matiushina
Kyle is very helpful. He has assisted me many times and is polite. This is the best chase branch to go to.
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October 2024 by 生活便利
Went to Chase today and opened a new account! Ana is the best! Go find her and she’s pretty helpful and professional!
Updated on Oct 2, 2024
Nasrin is another great banker I’ve met at chase bank. She’s very professional and helpful as well, and I got touched knowing her motivating story. Love this chase brunch and the people working here!
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August 2024 by Binhui Zhao
The clerks were very rude and unprofessional.
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July 2024 by Evguenia McClintock
Recently visited this branch and met with the banker Ana. She is a delight to work with- extremely smart, professional and kind. She even postponed her lunch break to help me. Very grateful for this level of service
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July 2024 by Harry
Attendant in front was quick to help me get some personal checks cut, I came in wearing gym clothes too and they treated me professionally. Not sure what everyone else is complaining about, location is convenient and clean.
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April 2024 by Jubairy Alam
Not even worth describing the experience, a very unpleasant experience start to finish.
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March 2024 by Ben Miller
Very snooty and rude and also unhelpful
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December 2023 by Yihan Lee
Schedule meeting with Djenafra at 4:00 PM, I'm late for 25 minutes, and she came out and said 15-minute grace period need to reschedule for another time and go back to the office to chat with other workers, when I got home checked the app it shows 60 minutes. No phone call or email regarding the grace period.
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December 2023 by Akshay Bodhankar
Extremely poor customer service. The guy at the front desk was acting like he did not want to do any work. Even though the bank was going to be open for a while, he asked me to schedule an appointment for next week. When I did schedule the appointment for a later date, they mailed me on the day of appointment and asked me to reschedule.
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December 2023 by Songxia Li
The worst Chase store experience I have ever had. The front door reception guy needs to “fix” his attitude, and he just wants me to get away ASAP.
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December 2023 by Holly Shaarda
Daveiga has made our banking experience here fantastic! She always remembers us, is so friendly, and makes banking tasks feel easy!
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November 2023 by Lynn
Went there to deposit money but the lady in the office next to front door acted as if we owed her a million. Really weird experience.
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November 2023 by Xingyu Chen
Very disappointed with the service at this Chase bank branch, as featured on Google Maps. The staff member at the front desk showed extremely poor service. An hour before closing, he began stating he was no longer handling any transactions, though he simply chatted with an individual who seemed to be of Indian descent, showing no signs of work. As a private client of this bank, I am shocked and dismayed by this lack of professionalism. They made up various excuses to avoid work, contributing to a very poor service experience. I truly hope Chase pays attention to this serious issue and takes necessary measures for improvement.
