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February 2024 by K S
Our valet technician, Armand, has always gone above and beyond when servicing our spa for numerous years. He truly cares about the owners and that is obvious when we engage in conversation relative to any concerns we have had with our spa and the care/attention he shows when we may not be in town. Armand is truly a valued employee of NE Spas and hope he can outlast the upkeep of our spa because you don’t find too many like him today in the business world! Armand is the best!
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February 2024 by Alfred Lepore
Armand Groulx has been our NESPA technician for the last several years and we are delighted to have him! Armand is always on time, thorough in his monthly visits and is very helpful in problem solving when we may have an issue. Our relationship and overall satisfaction with NESPA has definitely been positively affected by Armand's superior service.
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February 2024 by James Cahill
The valet service from N.E. Spa is top notch! Armand has been working on our spa for over a year and always communicates well and leaves our spa in perfect condition. Nick has come out recently as well and diagnosed an issue we had immediately and fixed it right away.Thank you both!
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February 2024 by William S
We purchased our hot tub from NE Spa in Norwell in 2016. Everyone was terrific.Armand Groulx has done amazing work for us ever since.Armand is very knowledgeable & professional since day one.Please give him a pat on the back.Keep up the great work Armand
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February 2024 by Trevor Hodde
My experience with New England Spas was excellent. Jeff Meunier, my sales consultant, took great care of me every step of the way, even after my hot tub was set up. I called him to ask about maintenance and chemicals and he took as much time as I needed to answer all my questions. He knew the answer to every question, and had excellent advice as well. Overall, it was a very easy and smooth experience. Would absolutely recommend!
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February 2024 by Claire Carey
Armand provides outstanding customer service. He goes above and beyond to make sure my hot tub is cleaned and balanced each week. He keeps me updated on when he will arrive and sends me invoices promptly. I would highly recommend him to anyone looking to own a hot tub.
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February 2024 by Waste Network
I can’t say enough about how well my experience with New England spas went. I had been checking around different Hot Tub stores. I chose New England spas and I’m happy I did. Jeff my sales consultant was excellent! Mike
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January 2024 by Adam Warsofsky
Guys were awesome and courteous!!
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January 2024 by Kremdal TheOrc
Amazing staff. Staff were very knowledgeable and friendly. Ask for a Wet Test - bring your bathing suit and a towel. You'll be glad you did.
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December 2023 by Charlie Saponaro
They were very professional and did a great job installing my Sauna.
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December 2023 by robert rotolo
Great job by Dennis and Nick . The placement of the tub and the review on how to get going was thorough and well done . No rushing , they answered any questions we had . Thank you .
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December 2023 by George Carpenter
We recently bought a hot tub from NE Spas.From the start, working with Mark Babson on the purchase, Dennis Moore the operations/installation coordinator, the installers ; Shawn , Dan, Antony and Anviery, these guys all got it right. They were easy to deal with, communicated often and clearly, were on-time and just got it done.Looking forward to enjoying many years relaxing in the spa
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December 2023 by Lisa Doody
Loving our Hanover Sundance Hot Tub going on 2 1/2 years! Thank you to Daniel Rechel for his help answering all our questions. Thanks again. Lisa
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November 2023 by David Chester
Ruben Fernandez goes the extra yard to get a gross hot Tub looking brand new and ready to go! Even spent the time to review all the chemicals with me in a clear, friendly manner. Great customer experience!
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November 2023 by don smith
Ruben is fantastic, he knows what to do if I ever have a problem with the water. He is very personable and I am happy is is our tech