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April 2022 by Richard S.
This travel agent either tried to rip me off or is grossly incompetent. You are better off going through someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Mi
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October 2019 by Carol K.
We have done several trips to Italy and highly recommend Maggie @ Colpitts! Fantastic detailed planning and her amazing ability to be flexible made our trips so enjoyable. We never had to worry about meeting drivers, tour guides or the quality of the accommodations. Everything went smoothly and we won't go without consulting her! Thank you Maggie!
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July 2019 by Paula Varela Macias
My husband and I have wanted to see Europe and decided on a cruise through the Mediterranean Spain, France and Italy. Kathy Federico planed the whole thing from airlines, hotel, to cruise ship. Things couldn’t have gone any smoother. Kathy made it so easy. Thank you for everything Kathy Federico! Will definitely be calling you again.
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April 2017 by Edward Flynn
They are the best travel agency that I have ever used and I have used a few.The really care about their clients and take a personal interest.
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September 2015 by Richard W.
Perfection! Soirée/Trish did our wedding invitations and thank you cards. We got exactly what we wanted and paid for. The staff is friendly and helpful. We got MANY compliments on the invites. I would absolutely use soirée services again.
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July 2015 by Lee-Ann E.
I am so thrilled that we found Soiree, they made everything so easy! We were looking for fun & unique invitations with personalized customer service (versus ordering online) and Soiree did not disappoint! From our first consultation with Dana we knew we had found the right vendor. She helped us find and customize our dream invitation suite including save the date cards (Kleinfeld's Dazzle in our wedding colors gray, yellow and white). Soiree also created our custom name place cards, table numbers and bathroom signs which came out better than I could have ever imagined! We received so many compliments on our invites and accessories. The staff at Soiree are knowledgable, sweet, flexible and willing to go the extra mile to make your wedding vision come to life. Thank you Dana, Trish and Rachael, you are simply the best!
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April 2013 by Elizabeth C.
I cannot say enough wonderful things about Soiree, Trish and Rebecca. We are getting married on June 1st here in Boston and Soiree did our Save the Dates, Invitations and Accessories. Trish and Rebecca have made the process nearly seamless. They are true professionals in every sense of the word. Their input and suggestions were top notch and so greatly appreciated. Rebecca worked hand in hand with me on getting all of our guest names and addresses in proper format. Their attention to detail is flawless. They are a wonderful resource not only for stationary-related issues, but etiquette and general wedding questions. They were a true pleasure to work with every step of the way. I would recommend Soiree to anyone looking for exceptional quality, truly exquisite design work and two lovely individuals to work with. We couldn't have been more pleased. Our invitations went on on Monday and guests are already commenting on the invitations and how exquisite they are. Kuddos to Soiree for a job truly well done!
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October 2011 by D M.
I walked into Soiree in a complete panic after Encore Wedding invitation abruptly closed their doors. My event was weeks away and I had to start over completely. Within minutes the staff at soiree was on the phone to suppliers explaining my plight asking them to expedite and wave fees. They worked through the weekend and within 7 days I had custom printed invitations, stuffed, stamped, addressed and in the mail. This was with proof review and revisions. They kept the shop open late for me when I was stuck in traffic dashing there to pick up my invitations. I cannot thank them all enough - they saved the day. Customer service at a level you don't find anymore. Don't risk using an on-line retailer. Trust me it is not worth the nominal savings when something goes wrong like it did for me. They worked within my budget and had suggestions for printing that only comes with a lot of experience. A+++ Great experience. Thank you all.
