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November 2023 by mel Oliver
Nice area on campus. Rooms are big and clean. Staff is very friendlyRooms: Very clean and bigSafety: Security patrols
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November 2023 by Kamil A.
Very nice stay experience, thank you for the great service.
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October 2023 by Jeanne St. Peter
We held a private event here and had a wonderful experience. Linda was helpful and flexible in the planning at every step. The private room was beautiful and the food was fantastic.
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June 2023 by Tess McGrath
Stayed one night in the queen suite. It was absolutely lovely. Best accommodations in the area.
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April 2023 by Judy F.
This is a beautiful Inn and the building/location is perfect and historic in the heart of Phillips Academy. I live in this neighborhood and have been going to Samuel's Restaraunt and the Inn itself for functions and dinners for many years (including my Wedding Reception in the 80's). We went here today for Easter Brunch and the venue itself had been remodeled since the pandemic and it looked fantastic. That being said, the food was so-so. The seafood bar had decent shrimp but the clams on the half shell were gritty and my daughter almost broke a tooth. They had advertised oysters as being included (in the $75.00 prix fixe) but there weren't any. The donuts and pastries looked stale and unappealing and the creme brulee french toast looked like a sugary, fatty mess. The crabmeat risotto was outstanding and the neverending Applewood bacon was an A+++. I think the biggest disappointment was the quality of the meat was abysmal. I looked at the ham & the ribeye and it was so fatty and tough looking that I gave it a hard pass. I gave the lamb a chance but it was stringy and fatty and wished I could bring it home for my dogs but that wouldn't have been polite. I'm guessing they're buying lower grade meats and trying to present them as better as they are due to inflation, and I feel for them but--yuck! I had given up meat for lent and this awful selection made it easy to imagine sticking with that program for a while longer. The dessert bar and the lovely and attentive staff were fantastic which is why this rating isn't lower. If you want to go to a landmark of a place with spectacular ambiance and pay a lot for unappealing food this is a top choice. It was a beautiful Easter Sunday and it's nice to be able to walk there from our house so I don't regret going to this brunch but temper your expectations if think you're going to get excellent food.
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March 2023 by Luke S.
Have eaten here twice and it was excellent, but the third time was NOT a charm. They were out of half the entrees. It was explained they had a large banquet there earlier, and some of the food they served us was clearly left over from that event, such as the short rib and polenta. A steak ordered medium rare was like shoe leather. The crab cake ordered to replace the shoe leather steak was a mushy, nasty, mayonnaise mess. Truly awful, insulting food at those prices. They should have comped the bill but we just wanted leave. Be better, Samuels. Be much, much better.
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March 2023 by John Regan
The Inn is still recovering from a two year COVID-19 shutdown. Lots of good intentions, but more work is needed to get back to where it used to be.
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February 2023 by Micheal Catlin
Interior and room masterfully presented, front desk Abby was a pure delight. Parking is obscure, on location eatery makes up for it.Walkability: On-site of campus, perfect for visiting relatives of students.Food & drinks: On location eatery has impeccable cuisine.
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February 2023 by Sidney S.
Cute little stayVery cozySpacious rooms and very sweet staffClose to town center Easy to park
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February 2023 by Jim Y.
This is a review for Samuel's, a reopened restaurant in the Andover Inn. Since their renovation and reopening, they aren't taking reservations so went early before 7pm and got a table immediately. The menu is standard with daily specials. Had the Pork Belly starter and the Crab Cake entree, both of which were excellent! On our table we also order the burger and turkey sandwich, both excellent as well. I was very seduced to try the steak special, but we were making steaks at home the next day so will have to come back to try it here.The server was very knowledgeable about the bar selections for beers and wine and also about the menu and specials. We got here early, at 5:30, to beat the 7pm crowd and already the parking was filling up. It was the week with the below zero temps, so even the short walk was brisk.I've stayed at the Andover Inn a couple of years ago, and the contemporary charm of NE is still there, and Samuel's is a very very amazingly good!
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August 2022 by Jeanne Nicholson
The neighborhood was very safe for walking at night. Staff could not have been nicer.
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August 2022 by Hodges Cameron
. Room was super comfortable
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June 2022 by Joshua Prendergast
Great service nice and clean guest rooms employees were really nice and answered any of our concerns for our stay at holiday inn.
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June 2022 by GABRIEL ODURO
The building is stunning. Staff friendly room clean wam and great value for the price.
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February 2020 by NYCPickyMom5
Have stayed there numerous times (and lived next door to it for two years in boarding school!)-- it always delivers in true Yankee style. Immaculately clean with friendly and efficient service, the bathrooms are new, the food is good, the beds are comfortable, the windows open, it's very quiet, and the rooms are simple. Totally relaxing.
