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March 2024 by Coco Adore
I love the light skin guy that works there he always makes my trips amazing always have amazing customer service
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March 2024 by James Bashay
Shipped a pair of shoes from this location and the box arrived empty. Make sure to keep your receipt.
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March 2024 by James Nau
Location and ease of use
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March 2024 by Atara Margolies
Whenever I get into this location, the employees are very helpful etc. However this store NEVER opens at 830 as posted. And then I have shown up many times at 2 pm or 5 pm and the store has been closed for lunch! It is a popular location but the store is always randomly closing
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February 2024 by Ian Cleverdon
Drivers steal packages!!!Even with security footage of drivers not attempting delivery (sitting in truck, putting sticker on door then driving away) UPS will not do anything!No oversight on drivers (who steal)No way to file complaints (website and phone number just make you go in loops)Only ship with UPS if you want your items stolenWorst courier EVEREdit in response to UPS commenting on this review.Anyone can see that my review is one of over a hundred for this UPS branch. Yes, there are over 100 negative reviews for this branch describing similar criminal behavior. Stories of stolen packages, extortion recieve their packages (employees demanding cash from customers to receive there packages from pickup), massive over charging for shipping ($750 in one of these reviews) threats of violence from employees, and the store being closed during normal buisness hours.How can this be? UPS doesn't care. There is no oversight. I have called UPS and spent over an hour with the automated system to finally speak to a human. I explained that I had over $300 of goods stolen, and gave the corresponding tracking numbers. They gave me some platitudes and did nothing. When UPS says they will investigate, that is a lie.UPS doesn't care about you or your packages, don't use them
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February 2024 by Tony Davis
Every time I go, they're not open during their store hours.
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January 2024 by Jhonatan Souza dos anjos
In the website say it is open, but I come and it is not open, not good.
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January 2024 by Alex C
Have never had such a poor mail related experience. There was one worker working the counter while another employee sat around on their phone with "T-Mobile because their phone bill was too high".The worker was professional enough, but gave grossly incorrect information relating to postal processing estimates, to try and sell more expensive options. "14 days' they said for my ground package going to a neighbor state, it actually arrived the next day. Another package was over $30 to ship because they incorrectly gave estimates. Avoid this location at all costs.
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December 2023 by E G
Beware, people here steal items from packages. I dropped off three international packages here at three different times, and all arrived with missing items in three different destination countries. It caused a loss of more than $10,000 to my business. We will be seeking legal action. If anyone had similar experience, please share.
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December 2023 by Susanna Simmons
This Ups store is very convenient. I am faxing, sending boxes and Adela the store clerk is very helpful and knowledgeable. I would definitely recommend this UPS store.
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November 2023 by Ellie Kerr
Adela was super helpful with mailing my packages efficiently and helping me process returns. I have only had good experiences with this store!
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November 2023 by Fernando Porter
Super efficient & very friendly service. Shout out to Adela from UPS Store Wheaton :)
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November 2023 by Tapas Saha
Ups is always reliable and trustworthy.
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November 2023 by Nesar Anwari
Professional, quick, and easy
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November 2023 by Assadullah Nazary
Quick, fast and professional
