October 2022 by Rex Mathew
The staff was friendly, but had a more limited selection of collectibles compared to other branches. I could have just caught them on a day towards the end of their stocking cycle.
September 2022 by John F.
9/26/22 The Sanderson Sister are three witches I remember seeing long ago in 1993. Wow, and all three cast members are reprising their roll. I have seen pictures of characters in different places. I learned not long a go a sequel is coming out this month. The photos I have seen pictures of Winifred Sanderson and my views on her have changed. As a teenager in the early 90's I thought all but Sarah Sanderson were ugly. Sarah was my last pick out of the bunch if I were to go out with them in a teen age boy's mind. Now I think all of them are beautiful in their own way. Winifred has the look of a rat, but one drawing of her mad me think of a new breed of vampire... a dangerous witch with a beautiful smile. Mary Sanderson with her curvy witch hat hair style is something. The mole on her face gives her character along with her unorthodox smile. I don't know much more about this character. Both these ladies have a strange hair styles, but it is what stood out for me and made them attractive. Whether this is their intention to look appealing, I can't say. Sarah Sanderson now looks like a Plain Jane...no...not unattractive, but very normal. At least in some of the pictures I have seen. The cartoon pictures I have seen give the sisters a voluptuous look. A look I like. What is it about voluptuous white women that turn black man on?...the answers change with whom you ask. These thoughts ran though my head as I stood looking at the one shirt that caught my eye in the store. The music that was playing went well with the picture I was looking at. It was strange and unusual. It fit perfectly with these witches. I went to this store's to see if they had throw blankets I would want to buy, found nothing. Oh well, another time then.
July 2022 by Anna Chen
I have mixed feelings.I’ve been going to this Hot Topic for over 6 years. Over the past couple of months, the employees have been the worst I’ve ever seen. All of my friends have noticed as well, and we’ve been going a lot less bc of it.HOWEVER, I went back very recently and I was VERY pleasantly surprised to see some newer, nice employees?The couple I’ve been seeing previous just stood there behind the counter doing nothing, and then when I went to check out, they didn’t say anything except what was absolutely necessary, and it was in the rudest way possible. Now that I think about it, it might’ve just been 1 person, but I forgot what she looked like as timed passed.Onto the selection. There’s more anime stuff which I like. However, the kpop merch is severely lacking (ofc it’s only bts and bp -_-). There’s a lot more unique lil things now, which I like as well.Definitely will be going back soon :)
July 2022 by Booker Strode
Ordered 2 months ago and still haven’t gotten an email from the store to pick up my order so I called mid June and said they saw my package in the backroom but could not give it to me bc it didn’t show on the system. Called again today and said they don’t have anything in the back room or in the system. Super annoying don’t recommend anyone this store to order online from. People on the phone replied with annoying Starbucks VSCO girl voices even though they work at a goth/emo store. Hot topic maybe train your workers to talk better on the phone because they don’t sound professional.
July 2022 by Charles Finster
What happened to this location?! Where'd all the friendly staff go?! Every time I'm there now, I either get followed around and profiled, or I get ignored completely!
July 2022 by Tracy Needham
A bit smaller than other HT's we've visited. Still a good selection. Very friendly and helpful staff!
May 2022 by Lets get sum
It was a great place to look for a different type of clothes. Truly astonishing. The staff is very friendly to the customers.
April 2022 by Rengoku_simp
I absolutely ADORE this place I love the anime merchandise, especially the Danganronpa stuff, keep up the good work!!?
February 2022 by Riley Windley (Riley)
Nico was so, so helpful! There was some trouble with the gift card I was using and they were friendly and helpful. We had good conversation and I was able to take advantage of great deals and save money. Will only be coming to this one from now on, even though it's 30 minutes away :)
February 2022 by Markus Phoenix
The state of this Hot Topic has gone down the past few years. I never get greeted anymore. The employees seem annoyed when I ask for assistance. People were obviously shoplifting and the employees didn't seem to notice/care. The front table was a mess. Half the shirts on display were unavailable. Most things I picked up were missing tags!I don't recognize anyone that works there before; so I guess the turnover rate must be out of this world. Maybe if you gave your employees a reason to care, they would? Or maybe the staff 4 years ago were just straight up better workers than your current team. I'm never taking my little sister here again, we'll stick with Frederick's location.
January 2022 by ᗩᖇᗰY ᗯIᔕᗴ
My first time in this store. It's tidy and clean. Cashiers were very friendly and helpful. All in all I will/would come back here.
December 2021 by Ana
Good customer service,every one is very friendly
November 2021 by drawntome77
Freakin cool store. Love the selection of shirts and novelties.
November 2021 by William Hernandez
Nice place and the customer service is awesome.!
September 2021 by _Brooke_
Love it! Especially for Kpop lovers mostly Bts and blackpink tho. Love hot topic little to expensive but live it if you are a Kpop fan this is a 6/10 place for Kpop fans, like me. Maybe not for anyone but idk