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February 2024 by CoasterVision-YouTube
They changed the layout and it's a little awkward
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February 2023 by Vanessa Lugo
I love the staff here always ready to help out, and greeting you at the door.
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September 2022 by Regina Mickey
It was OK service was good
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July 2022 by G F
Sales rep at store in Westfield mall in Wheaton, lied to me. Told me only way to get a sales receipt of my purchase was to provide him an email address. After giving him my email address, the register spits out a paper receipt, which he puts in my bag. Hmmm....never shopping at Champs again.
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October 2021 by Eb G
Found shoes we were looking for because another shoe store didn't have them. Set up is weird with huge block of wood in middle of store to house the shoes. Two ladies upfront were chatting away. Had to ask a third that was straightening shoes for assistance. She was very helpful and friendly. Clothing in back of store did not look inviting. Opportunity with merchandising the apparel and accessories. Store looks large outside...the huge wooden display gives dollhouse vibes....rather weird for a shoe store. Check out process was easy. We were thanked for shopping on the way out by the ladies upfront.
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September 2021 by Andres Obando
Good Service and Products
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July 2021 by Terry T.
I had a very pleasant experience at Champs last week from a sales associate named Leslie. She was very helpful in selecting a pair of nice sneakers for my son. She was very pleasant, professional, knowledgeable and most importantly, she took the time to help without rushing me to make a decision. I will return to this store again for all future purchases. I have 3 teenagers and they are growing at the speed of light!
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July 2021 by Dwight Hayes
Nice selection, employees not really into their job.
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March 2021 by John F.
3/13/21 Was greeted by two staff members today. The ambience was nice, but I did not see any Campus Sports Gear merchandise I wanted. It would seem Campus Sports Gear has stopped making cargo sweatpants. I mess this style. The shorts version include in this statement. No more NFL merchandise at Champs Sporting Goods either. Only NBA merchandise and the teams are limited bigtime. One of the staff members doesn't see this company carrying NBA merchandise much longer. Especially if it isn't selling. I would have thought NFL stuff would sell more, but I guess not. Nothing for me here. I will try another store.
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November 2020 by dX
Went in with 10 minutes left no one offered to help i was ready to purchase a couple shoes from them. But they were more focused on their personal conversations between coworkers
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November 2020 by ban me lol
Terrible never assisted me in finding my shoes. Awful customer service
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November 2020 by dilaudid
Terrible customer service went in with 10 min left and lost a sale
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November 2020 by Wilbur
Terrible customer service. They weren't paying attention to customers. They were too busy talking about how much an employee paid for a soda. Then just stared as us while we were waiting for an associate
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August 2020 by Sean Mcgarry
I had a weird issue and I was looking for a specific shoe for a gift, Marco, the manager, really was able to make sure everything went smooth.
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August 2020 by Angela Graves
Didn't have what I wanted