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December 2023
I prepaid for an additional driver that was not actually needed. I did not ask for a refund, but the representative at the pickup location insisted upon giving me one. She said I would see a credit on my credit card statement. However, no refund was given and no one reached out to tell me that I wouldn’t be getting one.
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December 2023
Budget rental located at 3290 Lenoardtown Road, Waldorf, MD.20602 not ideal for rental.Closes before people can get home from work. Like it’s designed that way forcing you to pay for un-needed extra day. Closing at 5pm on week days is ridiculous!!!!
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November 2023
I did not receive the vehicle that I requested at the time of booking. The SUV I received smelled like cigarette smoke in the interior. I had to spray the car with air freshener before driving it. Although the SUV was a comfortable ride, it was terrible on gas. I spent more money on gas than I did the actual rental.