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10AM - 8:30PM
920 Largo Center Dr, Upper Marlboro
Mobile Phone Accessories
“Desmond, thank you for providing such outstanding customer service! As a result of your great professional and friendly service, I look forward to continuing my relationship with the Watkins Park Verizon location and I will strongly recommend to others.
Again, thank you for the positive customer service experience!”
“Art was our tech and he was just simply amazing very professional. Outstanding can’t wait till something happened again so I can go back and get this professional service.”
“Needed the battery replaced in my phone. Called them to see if they had what other places said was currently unavailable. The rep/tech verified the battery was in stock (last one) and would hold it for me. Rep/tech checked out the phone, verified it was a battery problem, gave me the price and the phone was repaired in little over an hour. It was a good experience.”
“I had a great experience with Lilian, Denis, Ángel, and Ana. They sold me a phone and the whole process was quick and easy. Plus, they have great taste in music, which made the wait enjoyable. I highly recommend them for their friendliness and excellent service!!!!”
“Nobody likes having phone problems. Mine was complicated as I waited years to get a new phone. Donte at the Verizon Store went above and beyond and even got on a call with me and Verizon customer support to get my new phone working. There were a lot of steps. He even saved me some money along the way. Super friendly and knowledgeable.”
“Rico was my service Rep. Rico is the epitome of professional and excellent customer service. Nice, curteous, knowledgeable, helpful, and displayed patience and integrity. He was easy to communicate with. Because of his excellent service, I not only purchased the product that I came to purchase but also purchased 2 additional products.”
“DMV Computerman Electronic Shop is phenomenal. The customer service was outstanding. I needed a new battery and motherboard for my computer, and they also replaced my keyboard without me even asking, which I am incredibly thankful for.
Due to the complexity of the repairs, they had my computer for longer than expected. Understanding my reliance on the computer for my business, they kindly provided me with a loaner computer. This thoughtful gesture really helped me continue my work without interruption.
However, the replacement of the motherboard resulted in the loss of VERY IMPORTANT FILES that were not backed up to my iCloud Drive, which I am devastated about because that was a month's worth of work. Additionally, I encountered an issue with placing files on my desktop after the repair.
My only suggestion for the shop is to ensure customers back up their files in front of the technicians, just in case there are any issues with their current backup processes.
Despite this setback, I still highly recommend DMV Computerman Electronic Shop for their excellent service and dedication to customer satisfaction.”
“I had the best experience yesterday at the Dunkirk AT&T store. The salesman was super helpful and knowledgeable and patient. I can’t say enough good things about him and his service.”
“Your staff at the Bowie, Maryland location were phenomenal! Hands down!! The staff was friendly, they were knowledgeable about the products, they have multiple options and resolutions for any problems that did/ could have happened. And the problem was with my existing phone due to its damage. Not one single problem with the transaction. I was helped by Javares and another guy that worked diligently on transferring my data from my broken phone. I wish I had gotten his card as well! Thank You Again”
“I had a great experience at this store location. Nadeza was excellent her customer service was on point. She helped me out so much. Made sure I picked the right phone, went above and beyond and it was so appreciated!”
“I visited the T-Mobile store yesterday, store 4SCD in New Carrolton, MD. This has been one of the best experiences of shopping I ever experienced. Julia Tchapdieu (Mobile Expert) greeted me with a friendly smile, professionalism and extremely prompt amazing service! She consulted and helped me with the purchase of the new iPhone 12 for my wife and changed my SIM card and placed me on the amazing T-Mobile network! Her dedication to excellent customer service and professionalism reflects great credit upon the T-Mobile brand! I will be visiting this T-Mobile store to have Julia consult me on mobile advice going forward. My overall rating undoubtedly is 5 stars for without hesitating. Julia deserves a big raise and the biggest recognition for her amazing friendly service and professionalism. Thanks T-Mobile for hiring this jewel of an employee to represent your magnificent brand! :o)”
“The ONLY reason I gave this location 5 stars is because of the nice gentleman named Ian that helped me last evening (7/8/24). I was really frustrated once I came in and realized that it was only 1 person working and that was Ian. Once I was helped by Ian he gave me and my son tip top service!!! That man helped about 5 or 6 people this evening all by himself and never once showed any frustration, aggravation, irritation or was rude to anyone one of us. He was extremely pleasant and very apologetic to all of us every step of the way! Give Ian some help in that store! It’s ridiculous that a mobile store that makes that kind of revenue can’t pay employees enough to come to work. No employee should be left in a store alone, servicing multiple customers in a store that has visual damage of a recent robbery. AT&T management you should be ashamed to leave anyone in a store alone after such an incident. Ian, I wish you nothing but the best on your journey with AT&T or your next career move. Good luck to you and thank you for your EXCELLENT ATTITUDE AND CUSTOMER SERVICE!!! It did not go unnoticed! And to the management and overseers at this location if you think I’m lying I beg you to run the cameras.”
“Outstanding service!!! Quick walk in to replace I phone screen. I called 6 places they had the best price. Was in and out in less than 15 minutes. Highly recommend 10 stars!!!!”
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
“This is the cleanest store I have been to, and the first to actually offer me a phone that seems to be fit for me, Mario was honestly the best he made sure all my stuff was transfered. I came to pay my bill and he got to telling me about the new phones they have and I went and got it! He's probably the best rep cricket has.”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“The manager Help and was Very helpful and was Knowlegable.
The sale agent was very helpful. I came in later in the day and he was alone but still handled me and 3 other customers multitasking. I appreciate his efforts in making it a smooth process.”
“DOMO was the only associate in the store. I arrived at 10 first customer.
This young lady deserves a raise and a promotion! I was so impressed with her. She was very polite, informative, knowledgeable and communicated very well. She was alone and there were other customers besides me. She did her best to help everyone and still be very attentive to me. I really don't know how she does this. My problem was very complicated and she didn't give up. She continued to try things until all my issues were resolved. I haven't had customer service this fantastic in a long time! DOMO deserves to be highly praised!”
“I love coming to this store. Brenda always takes good care of me with a smile on her face. She explains everything to me in a way that I can understand she definitely does a great job.”
“Cilio D was very professional in explaining the overall details regarding the purchase and setup of my new Samsung Galaxy A54 5G UW. Thank you for your excellent expertise in making this an easier experience!”
“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”
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“I went there to replace the protective glass on my phone. Reasonable price. The staff are fast and knowledgeable. They have everything for phones. Watch battery replacement. They also sell sunglasses, jewelry, perfumes and oils. I’d use them again”