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December 2023 by Subs Wal
worst staff
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December 2023 by Mona Meesha
Worst post office ever! The lady with the horrible redish dreds and ugly lashes and liner was no help. She is unprofessional and and rude.
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December 2023 by Albert Smith
Wow! Thank you for making my errands easy and pleasant. I got here at 9a when they opened to send out a package and there were 5 or so people all waiting for different services. The lady at the counter took care of us all with grace and humor.What a wonderful start to the day. Thank you.
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October 2023 by Hollywood Bri (Breezy)
I never have a good experience at this usps place and in my neighborhood we used to have great drivers now the mfs just drove pass the mailbox and we know for a fact we mail coming.I think corporate or upper management should look at this location and do major improvements including customer service .
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August 2023 by Kyara Squirewell
Love this place but within the past week my mail has been coming late after 8pm and I don’t appreciate that! I was told mail is supposed to be delivered before 5pm why is it taking from 7am-8pm to deliver 5 mins down the street? I understand that there is other complex and homes but come on now the new people y’all gotta do better. People should not be waiting for the mail that late especially if you have stuff to do before 8pm….check cashing place closes early.
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May 2023 by Gouldyann Smith
I don’t typically leave reviews but this usps location specifically Ms Robin definitely deserves applause for the way they helped my family today. I have 2 babies under 2 we went in to get passport photos for them and my husband as well as put in applications and take multiple passport photos myself for other applications. Robin was so patient with us , she retook photos multiple times to try and get us the best quality , she was incredibly patient with the babies and us even staying past her lunch break. There truly aren’t a lot of people like her that care about helping others and I’m so grateful that we were able to get everything done that day with her help!
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March 2023 by Merisa
TO THE MANAGER THAT JUST BOLD FACELY LIED TO MY FATHER..YA'LL WILL BE SEEING US IN COURT!!!!!!!! WE BEEN LIVING IN THIS AREA FOR THE PAST 15 YEARS AND NEVER HAD THIS ISSUE!!!!HOW YOU MEAN THAT PACKAGES ARE SOMETIMES RIP OPEN????? WHO ARE THE PACKAGES RIPPED OPEN BY A GHOST!?!?!? NO THE PACKAGES ARE RIP OPEN FROM THE THEIVES THAT ARE WORKING FOR USPS!!!!!
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February 2023 by Sheila Rush
Waited on a package all day. Upon tracking the package USPS noted no one home and had no place to leave the package. Storm door was open the driver never made an attempt. We never no when our mail will arrive. You. Can tell when our regular driver is out. The replacement driver delivers between 1pm - 9pm. The USPS service in my area sucks...But in the case tiday no mail was delivered on January 17th, 2023. FIX OUR SERVICE
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February 2023 by d w
Placed a hold mail (Temple Hills) post office for 7 days and the mailman continued delivering my mail and had to ask a neighbor to get the mail from my mailbox, so it wouldn't overflow. Saw the mailman continuously delivering my mail via my ring doorbell. After the 7 days, I get a notice advising me that my mail was on hold. What a joke. Temple Hills post office gets "0" stars. They are pathetic.
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January 2023 by Dave Williams
Placed a hold mail (Temple Hills) post office for 7 days and the mailman continued delivering my mail and had to ask a neighbor to get the mail from my mailbox, so it wouldn't overflow. Saw the mailman continuously delivering my mail via my ring doorbell. After the 7 days, I get a notice advising me that my mail was on hold. What a joke. Temple Hills post office gets "0" stars. They are pathetic.
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December 2022 by Carley Memocha
This is literally the WORSE post office location I’ve ever been too. They literally never answer their phone and i witnessed in person that they just take it off the hook? It’s annoying when people are trying to get through and can’t. Please do better.
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September 2022 by D. Williams
Placed a hold mail for 7 days and the mailman continued delivering my mail and had to ask a neighbor to get the mail from my mailbox, so it wouldn't overflow. Saw the mailman continuously delivering my mail via my ring doorbell. After the 7 days, I get a notice advising me that my mail was on hold. What a joke. Temple Hills post office gets "0" stars. They are pathetic.
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June 2022 by Kiah Bennett
I was not fond of my experience here. I came to submit my passport application and take my picture. I will admit that I didn't come in 10 minutes early like they tell you online, but that's no reason my experience should have gone the way it did. My representative here was Robin and she was very dry and monotone. There was no personality or any positive customer service about her. The application I filled out online marked the places that were required, but apparently not ALL the required info. Robin made this apparent by telling me the additional information that needed to be filled out. Also why did I bring my original and copy of my birth certificate if they take the original?! That was not made clear on any information on the application or when I handed her my very important document. I had it in a sheet protector (for obvious reasons) and it had to be taken out to be left with them. That makes me very uncomfortable as I have no idea how well they'll handle it. Robin's directions weren't very clear when she was speaking to me. I felt like when I read whatever statement that she then read out loud to me, like I didn't just read it, like I was being read my rights by a police officer. Also very important to not that my picture was terrible quality and very blurry. I don't know if that's just the printing quality they have or if the lense on the physical camera (she held to take my picture) was dirty, but it did not look professional. Why wouldn't they have a high quality stationary camera set up for an important document like a passport?! I would not recommend going here for your passport picture. The only reason I gave this place 2 stars, is because at least they offer this service....
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June 2022 by R B
Would give 0 stars if that was a option. The female manager is ghetto they steal read the other reviews you will see they are theives. Sent something from that location or at least I thought it was sent. Had no movement for 2 weeks this d*** lady ms Nelson ms Newman whatever her name is tells me sir everything comes here will ship out .That sounds suspicious to me. So you cant tell me a outbound scan so my product hit your counter and it magically vanish right... On another note the light skin lady was very nice she is very sweet and kind unlike her fellow co workers they need to go to chic fil a customer training . Someone needs to investigate this branch because they are ALL covering for one another like it's a police department or something I will call the main USPS until I reach someone's regional manager. This branch needs to be shut down.
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May 2022 by Corey Bray
If I could give them 0 stars I would. We scheduled an appt to get finger printing done over a week in advance. When the day of the appt. came they called and said their system was over booking (very doubtful) and they would need to reschedule. We rescheduled for the next day at the same time. When we arrived, the guy told us that the person who does the finger printing had called out 10 minutes before the shift and they had sent messages out, which we never received. The guy essentially was like "oh, sorry what do you want me to do?" Needless to say, I rescheduled for next week. Hopefully people want to do their jobs that day.
