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November 2023 by Alexis Campbell
Don’t come here this location are scammers. Yesterday I went over to pet my number over and the phone was free l. Well when I got there they told me I would pay 150 because bill activation and screen and phone protector and I said I don’t need a phone and screen protector and they said it comes with it I knew that was lies. So I went to the Clinton location got the same phone and only paid 76.00 total!!!! Don’t go to the temple hills location go to Clinton!!! They basically tried to force me to buy the case and screen protector. Never again!
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November 2023 by Tianda Brooks
I've had no internet for almost 1 whole week. I called metro pcs customer service and visited the camp springs store with ABSOLUTELY NO SUCCESS. But let me tell yall....I took my problem to the Metro pcs store in marlow heights and the manager Brandon and rep Tony got me right!! Not only did Brandon solve my problem, he also lowered my bill! Best customer service and they both made my day!
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November 2023 by Lamont Doby
Service always great I love coming to this location I stay on Eastern Ave and yes I comes to this location the two gentleman working tonight have great customer service and always answer your questions and they go above and beyond thanks to them I am staying with Metro Pcs
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September 2023 by Semore Views
There was a guy who works here said his name was Ray. He acted as if he did not want to serve me based on his customer service . Low energy not helpful at all when I asked if I qualify for upgrade he was very hypothetical not wanting to go into the computer and give me actual information. When he did give me a price he told me my total was $130 for upgrade . He told me this price included service fees and connection fees but I later found out that he was adding on a phone cover and a screen protector without informing me. Which added an additional $50 to my bill. I left your store outraged and expressed my concern thankfully another employee by the name of Jose came and spoke with me and explained everything he was very honest. Jose was able to get me back into the store to finish the deal where I was able to buy my upgraded phone along with the screen protector and case in which I had no problem after the transparency.
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September 2023 by Vernon Lawrence
Brandon is awesome! He is the best hands down!
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September 2023 by Nicki Nichole
They really pulled a move on me sold me a trash phone , put all these add ons on my bill & lied about me being able to replace the garbage phone they sold me !!
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December 2022 by Deanah “Sixfo” Reed
The Guys are bilingual \\u0026 definitely know how to help they got the best deals \\u0026 plenty of savings ? ?!!!!
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October 2022 by Monique Davis
Was very helpfulMade sure I was satisfied before I left the store. Definitely recommend this location
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October 2022 by Darlene Clark
Great customer serviceThey take there time and help you outThey know there stuff .Best metro around this areaSpecial thanks to Milton that made it soEasy
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September 2022 by Chow Chow
Great customer service definitely one of the best stores in the area !! Milton had great customer service !
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June 2022 by neil Mustafa
Amazing experience from start to finish. Worked with a gentleman by the name of Leo. Very professional and courteous. Will definitely recommend everyone here.
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June 2022 by Radwan Ahmad
Top notch customer service. The manager Leo went above and beyond for all my needs. Highly recommend this store over all others !
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June 2022 by Connie Bell
Very helpful and fixed my bill went to numerous stores and also advised me to get on the acp plan If you visit them ask them about the acp!!!! Good day
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March 2022 by Miere Johnson
Leo is the best employee he make sure he get his people rights
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January 2022 by Niqua Swan
My son and I went to Metro PCS today. The amount of customers service that Leo have given us is amazing. We was treated with respect from the time walking into the door, until the time we left. I live in DC however I will pass all metro PCS stores just to come here. This is the best Metro PCS stores I have ever been in from NY to MD.