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May 2020 by Héctor OG
bad communication, not giving solution and 0 supporting. Especially if you are european don't come around this place.
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July 2019 by ironlioness
Hmmm. Let's see how this goes . Just called to inquire about a deposit that was not have returned to me. Customer service (Portia) person advises that she will give me a call back because she is with a customer. Correct me if I'm wrong but they still have my money sooooo I'm still a customer, right? I had my car repaired at the auto shop they are housed in and was advised during the contract that a deposit was necessary but that it would be returned.?Welp, it's July and the car was rented in May. Plenty of time to return my money.
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July 2019 by Héctor OG
bad communication, not giving solution and 0 supporting. Especially if you are european don't come around this place.
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May 2019 by Ian C. Albright
Usually very hard to get in touch with anyone. Only one person works at this location so expect to wait.
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December 2018 by Raechel Nolan
Jay and Herb were great! They helped me switch out my car in a pinch. It's was a busy weekend, and they pulled some strings to help me switch out a car! Much appreciated!
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November 2018 by Shoshana Bryen
Had a reservation. Went in at 8 am when the office was supposed to open. No one was there. Someone in the next space told me they're often late. Called Enterprise HQ and was told there was an "emergency." So why didn't they call me? They had my # - its not like the place was packed w/renters. They offered to send someone for me. After waiting almost 1/2 hour, I got a ride to another Enterprise. Different franchisee, I guess - much better service.
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September 2018 by Jose Cruz robles
Worst service.
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December 2017 by Genesis Rivera
Overcharged me more than the contract stated. Do not go here! There is no custmer service and they associates leave before the branch hours. No-one answers the phone at this branch. The rental car they gave me had a strange odor and kept alerting me that it was due for a oil change. Terrible experience overall.
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December 2017 by Nandin gunder
I rented a car October 31st. 50$ deposit. I had no card at the moment so I got a money gram from 7-11. I received my deposit back as a check from enterprise. No bank listed on the check, and the check is not void for 60 days. I go to every little check cashing place they don't accept the check after 10 days. Fine. So I call enterprise, they say they'll send me a new check. I never received it. So today, December 20, I call back asking for the status of my deposit. Nothing, instead they're going to send me another check...it's been 2 months. No type of customer service. You can't hold on to people's money for that long.
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November 2012 by Torrence Hookington
One man show that works hard to please the customer.
