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January 2025 by Miya
I absolutely love the care team and their ability to get Mr. Louie back to normal!!! They’re so patient with my fur baby and have been from day 1!!!
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December 2024 by Dannille Hood
I was not happy last vist I wasn't told my one dog was getting cataracts I saw it on the paper work after I left I then called a few times no answer then when I did talk to them I was told they didn't think it was important
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December 2024 by fay lofland
Everyone is very caring. They call the next day to check to see how.your ls doing and if there are any lssues
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December 2024 by Russell Clendenen
Good care and attention for our dog Tinker!
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December 2024 by Lisa tiggerrrt
Everyone friendly and helpful
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December 2024 by Gerturde H
Everyone is so nice at our Banfield
Especially Jo and Dee Dee , they have so much information to share with me for my girls
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November 2024 by John & Amanda Feehan
One thing I can say when they diagnosed my puppy with parvo The test was on the house and we were sent away to try to collect enough money to get treatment for my seven month old puppy. I just had a newborn baby days before this happened. I didn’t have an extra thousand plus dollars I didn’t have it. I had tried to borrow money every which way I could this dog was not a pet. This dog was my baby just like one of my kids. I was under the impression when I bought this dog that she had already had her first set of shots, which would have included the parvo vaccine however, I was misinformed. I took her to Banfield Friday. She was gone Sunday night. I did everything I could to try to save her including IVs to keep her hydrated. I went to tractor supply I got a vaccine. Maybe it would knock the sickness out of her but nobody cares about your animal or your pet, if you don’t have money, they don’t care you would think that there was one animal lover in any of these hospitals for animals, but there is not one among the lot that give a shit about your pet unless you have money so I would give less than one star if I could, and still review anybody reading this make sure you get some type of insurance for your pet in case the worst happens to you because no one at any of these vets animal hospitals will help you unless you have an Extra thousand plus just sitting around waiting to get spent
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November 2024 by Connie Daley
Our dog was diagnosed with Pavo. We took the dog over to Banfield animal Hospital and they said that the treatment would be $75 for the test for Paro $200 for the visit and then it would be $300 a day to treat the dog for Pavo for five days. my daughter didn’t have the money… So these people here at Banfield sent her away with a sick puppy and the dog died. These people are in it for the money they don’t care about your dogs or your animals your feelings. It’s all about money! And it’s such a shame that people like this are a place that could help people in the neighborhood . If you don’t care about your pet, it’s all about the money and DEI company which means they hire people that don’t know what the hell they’re doing.
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November 2024 by Mindy Mallette
The staff there is universally kind and helpful. I've used them for several problematic rescue dogs and they have done their best to handle and comfort the animal. Here is Clover a painfully shy lab mix and now a regular patient at Banfield.
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October 2024 by Tonya Dentith
If there was an option for no stars that would be the one I would’ve picked! Terrible customer service! If you love your animals and want them to get the undivided attention and care that they deserve…Do Not Take Them To Banfield!!! I’m speaking about Banfield Vet in Allentown PA .
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October 2024 by Cheryl Epperson
Great job and helpful! We found our new veterinarian!
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October 2024 by Kathrine Parr
Staff was super friendly and treated my senior cat like a queen. She had matted fur and had to be sedated to get groomed. Vet did a great job and my cat moves much more freely than before.
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October 2024 by Pat Corbin
Love their attention to details.
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October 2024 by Michele Timmons
We’ve used Banfield for 8 years now and for 3 different pets. We love the staff, but it seems Banfield is taking on too many pets to care for their current pets. My dog is suffering from an illness that needs to be addressed and it will be 3 business days until we can get her seen and it’s for a “drop off” appointment — that doesn’t work well with our dog with anxiety. I had to call consistently for 8 minutes to get a receptionist to pick up - no offer to leave a message, just 0 for call again (these receptionist are amazing and I can tell are working their hardest with the loaded schedules and demands). We used to have no problem having our calls answered and being seen same day for these issues that we are paying monthly for. It’s really upsetting and I can imagine the staff feels overwhelmed, too. :( Just a consideration to help service your current customers.
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September 2024 by Victoria Gunter
Very friendly and toke excellent care of Cody
