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February 2024 by Kate D.
Worst service (rude and unresponsive) in both the deli department and general customer service
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February 2024 by Shar 2.0
I never feel safe coming in here there is high watch alert be warned I feel as if I’mBeing stalked in the store best to know what you’re looking for grab it pay for it take your receipt keep it in hand till you get to your car or the door and leave . There’s better Safeways where you don’t have to worry about this issue . Understandable we live in crazy times but to just feel that anxiety of shopping here and being watched like an hawk is unnecessary
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January 2024 by chavez lee
I used to like coming here. Now everytime I come here I feel pressured and feel like I don’t belong. I know they have had recent thefts which caused them to heighten security. They have an armed security guard and I can guarantee they have loss prevention monitoring the cams. There’s no reason for me to be looked at as a criminal everytime I come here. A few weeks ago I had bought a few gift cards and was carded for the first time in my life for buying gift cards. Again today I bought a gift card and both staff came over to me in self checkout. I’m not sure what they’re looking for but I’ve personally never stolen anything in my life and personally I’ve never deal with anything like this in my life. It’s sad that I still have to deal with this in 2023. I live within walking distance of this Safeway but will probably go to a different one from now on.
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January 2024 by David Rubenstein
Slow service. Friendly, though
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December 2023 by Chavez L.
I used to like coming here. Now everytime I come here I feel pressured and feel like I don't belong. I know they have had recent thefts which caused them to heighten security. They have an armed security guard and I can guarantee they have loss prevention monitoring the cams. There's no reason for me to be looked at as a criminal everytime I come here. A few weeks ago I had bought a few gift cards and was carded for the first time in my life for buying gift cards. Again today I bought a gift card and both staff came over to me in self checkout. I'm not sure what they're looking for but I've personally never stolen anything in my life and personally I've never deal with anything like this in my life. It's sad that I still have to deal with this in 2023. I live within walking distance of this Safeway but will probably go to a different one from now on.
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November 2023 by Ellen G.
This place is amazing. I don't have a car but the 46 bus stops right in front northbound. Southbound you need to cross Rockville Pike and there is no light, but it's easy to get to right at the Twinbrook subway station also. This is place is huge. The produce is 3/4 of the front part of the store, which morphs smoothly into the deli and bakery section. The usual drinks in the produce dept like bolthouse farms and pom tea are not all in one place so you have to look in multiple refrigerated sections for them, which is inefficient. The refrigerated salad dressing is totally separate from the drinks/juices. No salad or hot food self-serve bar, but hot food counter, sushi counter, prepackaged entrees and salads, whole hot chickens, and large artisan cheese selection. Every day is different, but they had green bean casserole as a side the day I was there in the hot deli. No mac and cheese, though, which is the best. 4 kinds of hot chicken--fried, baked, peruvian, and habanero. The peruvian is great, it used to only be the whole chicken. This store is worth a special trip and great addition to the neighborhood. Much better than harris teeter at North Bethesda. Customer service is often unstaffed and you need to notify a cashier you need customer service.
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November 2023 by Gayla Reeves
Better prices and good selection, BUT you have to check the dates on everything you pick up. I’m sitting at home with expired ranch and expired taco shells. The items have been expired for months. It’s been a common occurrence the past 4 years I have shopped here. Now I have to go back to get a refund and check all of my items I just bought. I always forget to check them all while I’m in the store. Bought 10/18/2023. Expired June 30, 2023.
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November 2023 by max “Ghost117x”
great lined products store clean & parking lot needs more light and cameras
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October 2023 by Dina
Overall: 4.50. Located on Rockville Pike & by Twinbrook Metro Station—modern design & aesthetics. Exceptionally well-maintained & clean with all departments neatly organized, appealing & stocked. Staff very friendly & helpful. Attached parking garage, street parking & a few free parking spaces in front of store. Other cute eateries & retailers in this shopping center. Love shopping at this Safeway.
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October 2023 by black lone
Clean and peaceful. Prices are on par with typical Safeway stores. You could definitely tell this was located in a privileged neighborhood.
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September 2023 by BALARAM PRADHAN
Nice bakery collection. We enjoyed the strawberry flavor one. Must try.
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August 2023 by Mr. Clean H.
Yeah so exactly when can we expect the escalators to be fixed? It's been months now. And why does it always seem one elevator is broken?
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July 2023 by Paulen Coakley
Shopping was easy but I don't like that the Shopping carts lock and you can not push to your car. I found that out the hard way when I bought a lot of groceries and had to find a lady to stand by my cart so I could get my folding wagon out of my trunk to load my groceries on.
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July 2023 by Michael Subotin
If you prefer European-style cakes to their sweeter American cousins, you must try their bakery. It has been a lifeline for our afternoon coffee break. The store overall has some organizational issues. For example, the staff can't be bothered to bring empty baskets close to the entrance. They are all always piled up near the self-checkout registers at the opposite end of the store.
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June 2023 by Natalie Z.
This is a massive Safeway. Staff is excellent and especially the departments. The floral department is outstanding! I received roses recently and they came from this floral and they were gorgeous. I followed the instructions on the packets enclosed with the roses and they lasted so long. Will definitely recommend friends use this floral department!