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August 2023 by Kenny M.
Great job by the meat & seafood departments a quick shout out to Dean and his crew and Mike and his crew excellent customer service. Let me not forget store director Kim and her crew the store shelves are always full
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June 2023 by Marshall S.
Just a quick shout out to the hard working night crew that makes things happen flawlessly at all hours
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January 2023 by Kate F.
Rude rude rude!I stopped here to grab a few things on a Saturday morning and I found all the employees I came into contact with to be standoffish. My cashier was just there to do his job and seemed to just want to do the bare minimum. This is a shame, because I have found most Safeway cashiers to be really nice. I smiled and said "wow, I really saved a lot" referring to the savings I got from my membership. He took my receipt and handed it to me and said "have a nice day". I left the store in a bad mood because of that.
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November 2022 by Martine Palmiter
I love this grocery store and pharmacy. The staff is very responsive.
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November 2022 by Patricia Lotto
The technician was wonderful. Believe his name was Leah.
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October 2022 by Luke G.
This store just continues going down hil!! FYI! *You can't get whole meat cut or fillets* Staff here sucks. There are great employees here. It's sad because those ones ruin the good of the good employees. Either people keep quitting or get fired or both. Management is a joke! Allll of this DM and HR staff who visit do nothing. Your meat department sucks!! The guy working right now 2:26pm 10/24/22 you can't make up rules headass
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October 2022 by Kate Wissman, LCSW-C
I made an appointment online for vaccines in October 2022. When I arrived on time as instructed, I was told the wait was 30 or more minutes. I had to leave. They took walk-ins and put them into the schedule when they didn't have any extra time to vaccinate them. And they probably scheduled too many online. Totally preventable. I went to another pharmacy and had a 3 minute wait.
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September 2022 by kevin R
This pharmacy is 5 star. Best pharmacy and staff in the area. They may get busy sometimes but that’s a result of being a little short on staff and all the vaccinations they are doing. Let’s be realistic people, the world doesn’t run in your personal clock….Stop with the CVS’ that don’t care about your well-being and use this pharmacy. I drive 20 minutes just to see them.
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June 2022 by Annika Shuali
Terrible customer service. I plan to avoid this pharmacy. Two pharmacists were working the counter and both were very slow and made mistakes. They prepared the wrong vaccine for the man in line ahead of me and then threw it away unused in the regular trash in the waiting area instead of the sharps container. Despite showing up early and having an appointment at 11 I didn’t receive my vaccine until 11:30. It’s unclear if I received the correct vaccine since the syringe wasn’t labeled. Despite signing up online to receive a moderna Covid vaccine and telling them that when I checked in they prepared a Pfizer vaccine. They were very wasteful and slow. It was hard to understand the older fat lady and the other pharmacist acted like a deaf/mute.
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March 2022 by kevin rosenberg
This pharmacy is 5 star. Best pharmacy and staff in the area. They may get busy sometimes but that’s a result of being a little short on staff and all the vaccinations they are doing. Let’s be realistic people, the world doesn’t run in your personal clock….Stop with the CVS’ that don’t care about your well-being and use this pharmacy. I drive 20 minutes just to see them.
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February 2022 by Kevin R.
Best pharmacy and staff in the area. They may get busy sometimes but that's a result of being a little short on staff and all the vaccinations they are doing. Stop with the CVS' that don't care about your well-being and use this pharmacy. I drive 20 minutes just to see them.
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December 2021 by Tom E.
Don't usually review grocery stores, however I just wanted to recommend the staff at he meat and seafood counter. they went out of their way to satisfy some special requests as far as preparation and steaming of some seafood for me. they were very helpful and just wanted to acknowledge them.
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April 2021 by Tina S.
Safeway 5510 Norbeck Road, Rockville, MarylandI have been going to this Safeway my whole life and have never been so disrespected as a customer by a clerk who is supposed to provide quality customer service. Her name is Sophia and I have never seen her before, and immediately upon my coming up to the line she scolded me for having more than 15 items. I had to explain to her that I had less than 15, and she said "oh" and never apologized. Right after that she scolded me for not having scanned my monopoly coupons and didn't even explain to me how or why. I had to politely tell her to "chill out". Her scolding and treating me like an incompetent child in which she is paid to provide quality customer service was just uncalled for. She either needs to get the training that she needs or she needs to be removed because you definitely will start losing alot of customers. I already heard some comments before I left the store.
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February 2021 by Lourdes Rivera
Very clean, knowledgeable and courteous staff. Fair prices and good quantity foods!!
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October 2020 by Priscilla F.
The pharmacist, Vicky, is fantastic! Goes above and beyond everytime I need a prescription filled or have a question. Always has a smile on her face and there to help. What a refreshing experience! The other pharmacist....NOT SO MUCH.