-
February 2024 by RaeRae Foley
Abigail Sesay the manager refused to help me with a cashiers check. She said there was a discrepancy and wouldn’t explain why and went back to her office. The teller was really helpful and recommended I go to the other PNC down the street where I could bet better service…. What’s the point of that branch manager if she has no customer service skills or ability to help. She basically went and hid in her office after she wouldn’t explain why they can’t create one. I’ve been banking with PNC for over 10 years….
-
July 2023 by Blake Pendleton
Get some tellers. Can't even provide change because everyone too busy sitting in an office. Isn't this the sole purpose of a bank, to exchange funds?
-
June 2023 by Li C.
Best PNC location ever! I came here to get some coins. They are so friendly! Love it. recommended
-
April 2023 by Michael Passas
Slowest Service Ever...
-
October 2022 by I C
Great service and friendly service
-
August 2022 by Lily Z
Great service and friendly service
-
November 2021 by Iris Chan
Great service and friendly service
-
June 2021 by Clyde J.
Very friendly and helpful staff. Felt very comfortable
-
June 2020 by Sean H.
Hello ! I am Sean Hardman . I am rolling Out to find the best banks In all of the Rockville , Maryland Area of Montgomery County . as i come through the Rpockville area, I see this unique place. This is called PNC Bank . This place has a huge parkoing area surrounding rhe entire bank . It has only one front entrance facing the street to go into it . Inside has 6-8 Window tellers and Three management desks and the main office for the General managers that are made by appointments only . They used to have the Coffee and doughbuts there every frieday and saturdays But they stopped it months ago with no explanation ., When I thought it shpould make the customer feel more welcomeand at home there on its businest peeks . This place also has a Back Entrance too and a Empluee room and nabkk Vault tahis heavily with security . It has three drivethrough places on the left had side of the bank area for peope who do not go there that often to do business and are in a rush . The Window tellers and drive through tellers and managaement desks are The best Rockville ,Maryland has to offer you all there . They are Attentive , Prompt , Hard Working , Considerate , Helpful , Knowledgable , Engaging , Dedicated , Hospitable , And Freindly . I know thuings haven't been thesame in a evry long time because of the pandemic we all face in this day and agethat has put people on edge .Its Ruined Our Livelyhoods, Our freedoms , Our Civil Liberties , Bueinesses We Love To Do Business At And Have Fun At , It's Tuined our Ways Of Life , And Our Sanities . because we are all being run on Paranoia , Fear , Terror , Ignornace , and Hatred , And Division . But his is not who we are supposed to be . We are supposed to bea Land of Tolerance , OIpportunity , Freedom , Peace, Justice, and Good Wiill To Others . But sadly that is not the case . We nee to be more understanding and learn of each other n matter how different we are from one another . We need to become and should be Loyal and faithful patrons of banks , Stores, And Restaurants we oince loved and had fyun at once again to show this world we are better men than the ones who attacked us with this pandemic and overcome and conquer this great Evilwe all face . So come on down t the PNC Bank and get an experience I hope you all do not ever forget . I am sure they'll appreciate your business again . This Ends another edition to findng rhe bes banks oin the Rockville , Maryland Area Of Montgomery County Till we meet again in my next upocoming editions coming very soin near you . Good Luck, Happy Banking , And Be Safe Everyone !
-
January 2020 by Marc Nelson
Very helpful and friendly staff!
-
July 2019 by Helen M. Cuque
I was greeted with a smile when I walked in. I was immediately taken care of once I arrived. Thank you Irene for your help and patience with me.
-
November 2018 by Evan J.
I walked in with the intention of closing out my account entirely. Demi was understanding that the interest rates were low with the savings account and was helpful in transferring my money to another account that offered a higher interest rate. Instead of closing my account entirely with PNC I took out part of my money and decided to stay with them because I realized they are friendly and easy to work with.
-
May 2017 by Sheila B.
This bank and all other PNC banks are about the worst place to do business with. I have at least ppl I am close to that has been complaining about their poor ,uncaring banking experience. Two ppl I know has had bank fraud on their accounts, and even though the signatures didn't match what they have on their account was told they have to wait up to 6 months for investigation to be completed to get their money that was going in by direct deposit. The bank withdraws was made in place they never had been to. Most smart bankers realize that if you never go into DC since you open your account (10 months ago) why all of a sudden there is transaction on your acct in a place you never been. They are looking out for their customers. They are rude, and act like your stupid. The bank manger didn't even want to take time to understand the problem cause he was in a hurry to leave cause he was going on vacation. Remember ppl PNC was Riggs bank and changed their name after that big money laundry case was brought against them BE CAREFUL BE WISE AND FIND A BANK THAT CARES
-
March 2017 by Chimney .com
Love this particular PNC, the staff are always helpful and friendly!
-
March 2014 by Vishal Sinha
Stopped by the other day to deposit a check and the folks were courteous and efficient - that is in line with the good customer service I have come to expect at PNC Bank! Wish all the other banks were as friendly and nice. There seems to be a PNC Bank within walking distance of each other in Rockville area - not that I am complaining but soon it may become like Starbucks - if only they were to give out cash like Starbucks doles out caffeine!