Luz was very helpful she was patient, attentive, compassionate eventhough our issue with Bank of America could not be resolved and we no longer bank here. On the contrary the gentleman Mark was rude and not helpful at all.We are now happy across the street at Navy Federal.
September 2023
Waited 30 minutes to get cash. It took the teller ~10 minutes to cash a check for the woman in front of me. I have never seen more than one teller at this high volume branch on Rockville Pike. Who ever manages this branch is incompetent.
September 2023
I had a very good experience with Ms Laura Gonzales ( Merrill lynch) adviser.She is very educated and kind.Thank you so much Ms Gonzales
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.