The worst customer service—no one tried to help prospective customers who wanted to apply for a house loan or register for an account!Waited for 20 minutes, but no staff member came over to help or inquire about the purpose of the visit
August 2023
The cashier name “Eva” is very impatient and unprofessional. She definitely need to learn what does Customer Service mean.
February 2023
I’ve been frequenting this location for many years, and have always had a good experience. Staff are welcoming and helpful, and cater well to the diverse population here in Rockville with many languages spoken to accommodate customers’ needs.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.