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March 2024 by Udim Isang
One of best gym I've gone to so far (and I've been to plenty). Of course your going to have your ups and downs, but they get the job done! @dr_dr_dee
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March 2024 by E AR
Very clean place
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March 2024 by Erick ayala
Gold gym Is the best is better than crunch and about it is clean friendly nice people helpful and I told you guys to come to this gold gym because you can work out hard and make new people , the Manager and the staff are friendly, nice hopeful , I love coming here lot.
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March 2024 by Jay
Can't get a free pass if you're from out of state. 20 dollar guest pass. Equipment and environment are not worth that.Edit: one star.
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March 2024 by Jonathan Katz
Reliable and clean with a good selection of equipment. I appreciate the level of cleanliness and maintenance in the gym.
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February 2024 by Clayton
No swimming pool
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February 2024 by Brittany Lee
Great location always clean
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February 2024 by Salina Najera
Used to be one of my favorite workout places, but not anymore. It’s like the gym has turned more in to a production studio than a place to workout. People hog equipment so they can record videos of their workouts. So rude and inconsiderate, especially for those who just want to focus on working out. The staff does nothing about it. I also reported to one of the managers about the clock being out in the woman’s locker room. It’s been out for nearly a year and no one has bothered fixing it. What a mess this gym has become.
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January 2024 by Eli Meneses
Good layout, but benches are broken and no quick repairs. Hand sanitizer stations are empty, you can see dust on the fans probably never cleaned since installed.
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January 2024 by leslie dominguez
They have only 1 leg press to lift legs for the quads when it breaks like right now it isn’t a quick fix been about 2 weeks now and having only one isn’t okay especially when one breaks . Also as of rn 12/02/2023 the torso rotation machine for core is not working for more then 2 weeks .
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December 2023 by Mac V.
Clean. All the equipment you need. And focused on customer service. Happy with my membership. By the way Rachel is a rockstar. Every morning I see her making members feel at home and making sure first time visitors have a great experience and proper orientation. Happy to be a member and highly recommend. One of the best gym franchises in the DMV area. Facts!
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October 2023 by G S
I wouldn’t recommend this gym anymore since Rachel has become the manager. There have been multiple occasions where she treats members with a lack of respect. Most recently, I was accused of stealing something out the fridge on my way out, (mind you I spend more money than my membership fee on these drinks throughout the course of a month). Walking down the stairs with only my water bottle, an employee comes to accuse me of stealing something, Rachel sees the whole thing and does nothing and I was also informed she was the one who told employee to go after me. Pretty embarrassing situation to say the least and discriminating. I reached out to higher management and regional directors and they are taking the situation very lightly not trying to fix it at all. Like I said, there have been other occasions as well. Aside from that, the facility itself and equipment is nice, I’ve been coming here since it opened. The front desk staff aside from them is actually very welcoming and friendly. Also, like a lot of the other reviews stated, there can be numerous unauthorized charges. Crunch up the street pretty much has everything this gym has and management there is a lot more friendly. I have memberships at both.
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October 2023 by Gabriel Pommier
They add on additional fees and sign you up for studio memberships as well as additional fees without consent. Customer service is non-existent and management on-site cannot help me. I have been in 4 times now to get this resolved and nothing. I am frustrated. Front desk staff needs customer relations training.
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October 2023 by Leonid Shumilo
Careful with possible scam. I am a member more than a year and recently I installed their new application that also allows to look on the payment history. Using this app I found that in addition to my membership plan I am paying additional $25 bi-weekly and don’t know about it. I came to the staff and they confirmed that I was registered only for gym membership and suggested that it is some mistake of application. Then when I checked my bank statement I found that I overpaid over $500 by the year. I came to the manager with this information and he informed me that somehow I was registered also to some studio classes about which I never heard.Apparently they can hide in registration form additional services about which you don’t know, but have to pay. I signed only for $25 bi-weekly membership and get additional studio about which existence I had no idea and as a result I overpaid over $500 for the year.When I spoke with manager about cancelation he informed me that I have to pay for additional month to cancel the service ABOUT WHICH I WAS NOT INFORMED PROPERLY instead of refund. This is real scam.
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October 2023 by Rich Piano's 5% Investment Analytics Company
Extremely rude staff! They will yell at you if you leave the locker room merely one minute after closing, and then lock the doors on you! Highly impolite - worst customer service interaction I’ve had as any golds, or any gym for that matter, in all my years of frequenting gyms
